Title: just installed plugin got issues
Last modified: July 13, 2017

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# just installed plugin got issues

 *  Resolved [breaie](https://wordpress.org/support/users/breaie/)
 * (@breaie)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/just-installed-plugin-got-issues/)
 * Hi,
 * I just intstalled the plugin and the url in general settings shows [http://www.breaie.com](http://www.breaie.com)
   
   I”m set in google analytics for [https://www.breaie.com](https://www.breaie.com)
   That would not come over into the plugin. I’m not sure how to fix that. I had
   ssl prior to this plugin. I’m not able to locate any notes related to my issue.
 * Can you assist?
 * Thanks,
    Brenda

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Alin Marcu](https://wordpress.org/support/users/deconf/)
 * (@deconf)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/just-installed-plugin-got-issues/#post-9318236)
 * Hi,
 * The plugin retrieves whatever is set in your Google Analytics account. So either
   your Property settings or View settings aren’t correct.
 * To fix it go to analytics.google.com > Admin. Property Settings and switch the
   protocol to HTTPS, View settings and switch the protocol to HTTPS. Afterwards,
   clear the plugin authorization and reauthorize to force a refresh.
 *  Thread Starter [breaie](https://wordpress.org/support/users/breaie/)
 * (@breaie)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/just-installed-plugin-got-issues/#post-9341104)
 * I have already stated that was done in the beginning before I loaded the plugin.
   Everything was set in google account as HTTPS before the plugin was installed.
 * I’m not sure what to do.
 * Thanks
 *  [Alin Marcu](https://wordpress.org/support/users/deconf/)
 * (@deconf)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/just-installed-plugin-got-issues/#post-9342326)
 * I doubt, as I said, all View details are retrieved from your Google Analytics
   account. The plugin doesn’t set the protocols on its own, it simply displays 
   the settings from your Google Analytics account.
 *  Thread Starter [breaie](https://wordpress.org/support/users/breaie/)
 * (@breaie)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/just-installed-plugin-got-issues/#post-9351873)
 * Hi Alin,
    I tried what you suggested and on the google side for property and 
   view settings both have https: for the security. I tried anyway to clear the 
   plugin and reauthorize a fresh start. No go. Still shows http: only in your app.
 * I don’t know what else to do, so I’m going to uninstall the app and try again.
   See if it straightens out. I’ll do that in the morning and see how that goes.
   Unless you have any suggestions by the time I check sometime tomorrow.
 * Thanks
 * Brenda Harper
    -  This reply was modified 8 years, 10 months ago by [breaie](https://wordpress.org/support/users/breaie/).
 *  Thread Starter [breaie](https://wordpress.org/support/users/breaie/)
 * (@breaie)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/just-installed-plugin-got-issues/#post-9354096)
 * Hi Alin,
 * I uninstalled the app and tried again. I had the same issues. I uninstalled the
   2nd time, cleared cache, and cleared everything I could. This time, I had success.
   I have https:// showing in my general settings.
 * I can’t say what was different on this 3rd time that made it work. I followed
   your video exactly as before.
 * I’m just excited I got the plugin to work for me.
 * Thank you,
 * Brenda

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘just installed plugin got issues’ is closed to new replies.

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 * [ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/unresolved/)
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 * 5 replies
 * 2 participants
 * Last reply from: [breaie](https://wordpress.org/support/users/breaie/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/just-installed-plugin-got-issues/#post-9354096)
 * Status: resolved