Title: Keep chat open while navigating website?
Last modified: June 1, 2024

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# Keep chat open while navigating website?

 *  Resolved [wordmax](https://wordpress.org/support/users/wordmax/)
 * (@wordmax)
 * [2 years ago](https://wordpress.org/support/topic/keep-chat-open-while-navigating-website/)
 * Really cool plugin. Works great. Thanks! We use shortcode to display chat room
   on a page called Chat Room, and we can add it to a widget/sidebar… but is there
   a way to have an open chat icon on bottom right of the screen where user can 
   click on open chat and then the chat room will open up and remain open/update
   while the user navigates to other pages on the site? I’m sure you are familiar…
   its the same way most online customer support does their chat w/ customer support.
   Would be cool to have this option to enable/disable (floating chat room) Thank
   you

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [2 years ago](https://wordpress.org/support/topic/keep-chat-open-while-navigating-website/#post-17796152)
 * Glad to help.
 * It’s an interesting idea but not a current feature of the plugin.
 * Let me know if I can provide any further information.
 *  Thread Starter [wordmax](https://wordpress.org/support/users/wordmax/)
 * (@wordmax)
 * [2 years ago](https://wordpress.org/support/topic/keep-chat-open-while-navigating-website/#post-17796153)
 * The guest user name (on the start chat form) changes every time the page is refreshed.
   Is there a setting so that user will have same guest ID once they initiate a 
   chat and keep the same browser session? so if they navigate to another page/post
   and come back to the chat room page they can resume with same guest ID or username
   they started with? Thanks
    -  This reply was modified 2 years ago by [wordmax](https://wordpress.org/support/users/wordmax/).
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [2 years ago](https://wordpress.org/support/topic/keep-chat-open-while-navigating-website/#post-17796156)
 * Correct, the auto-generated chat name is random and will change if the page is
   reloaded. The only way to prevent this is to require login (it’s the third setting),
   which then always will display the user’s registered name, even if the page is
   reloaded.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Keep chat open while navigating website?’ is closed to new replies.

 * ![](https://ps.w.org/simple-ajax-chat/assets/icon-256x256.png?rev=1473439)
 * [Simple Ajax Chat – Add a Fast, Secure Chat Box](https://wordpress.org/plugins/simple-ajax-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-ajax-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/simple-ajax-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/simple-ajax-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-ajax-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/simple-ajax-chat/reviews/)

## Tags

 * [admin](https://wordpress.org/support/topic-tag/admin/)
 * [feature](https://wordpress.org/support/topic-tag/feature/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/keep-chat-open-while-navigating-website/#post-17796156)
 * Status: resolved