Title: Knowledge Base Integration Last modified: July 17, 2024 --- # Knowledge Base Integration * Resolved [charmedchicken](https://wordpress.org/support/users/charmedchicken/) * (@charmedchicken) * [1 year, 10 months ago](https://wordpress.org/support/topic/knowledge-base-integration/) * I have placed the chips widget in the widget area of my knowledge base (Echo Knowledge Base), and I have my filter group in ACF and added it to filter everything as a filter set (I can see all my filters/options in the filter widget so it appears to be functional). And I have verified that items are selected within the fields; however the widgets do not show in my knowledge base. (Post type is set to the KB post) * Is this an issue with compatibility with my KB plugin? Or do I need the pro version to have it appear on my KB pages? Use case: to create a wiki for my writing as well as a support center for my online store * Thank you. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fknowledge-base-integration%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Support [fesupportteam](https://wordpress.org/support/users/fesupportteam/) * (@fesupportteam) * [1 year, 10 months ago](https://wordpress.org/support/topic/knowledge-base-integration/#post-17898000) * Hi @charmedchicken * Thank you for your interest in the Filter Everything plugin. * Let’s try to simplify it to make it less confusing. 1. Do you have a third-party plugin named KB? 2. Does this plugin create its CPT (custom post type) named knowledge base? 3. On which KB plugin pages, you are trying to display filters? Are those archive pages? Or some type of custom pages? 4. Does your plugin display posts via WP_Query on the page? Or does it use any other way? * Best Regards – Victor * Thread Starter [charmedchicken](https://wordpress.org/support/users/charmedchicken/) * (@charmedchicken) * [1 year, 10 months ago](https://wordpress.org/support/topic/knowledge-base-integration/#post-17898825) * Hi, * I’ve reached out to the KB plugin’s support to get your answer about WP_Query, though my guess is that yes, that’s how the plugin works. Will update when I hear. Let me try to answer your other questions. 1) Yes, the plugin is Echo Knowledge Base available here in the repository. I am using the free version.2) I believe it does. See the filter screen image listed below where the post type says Kit’s_wiki3) The filter will display in the sidebar of the individual article pages. See the link and the screen image provided. I have placed the filters widget in the kb sidebar widget area. (See screen image)Example page where the widget should appear in the sidebar: [https://kitauthor.com/wiki/sonia-morales/?seq_no=2](https://kitauthor.com/wiki/sonia-morales/?seq_no=2) * Widget screen img: [https://kitauthor.com/wp-content/uploads/2024/07/Screenshot-2024-07-18-085348.png](https://kitauthor.com/wp-content/uploads/2024/07/Screenshot-2024-07-18-085348.png) * Page screen img: [https://kitauthor.com/wp-content/uploads/2024/07/Screenshot-2024-07-18-085138.png](https://kitauthor.com/wp-content/uploads/2024/07/Screenshot-2024-07-18-085138.png) * Filters screen img showing post type: [https://kitauthor.com/wp-content/uploads/2024/07/Screenshot-2024-07-18-085024.png](https://kitauthor.com/wp-content/uploads/2024/07/Screenshot-2024-07-18-085024.png) * Plugin Support [fesupportteam](https://wordpress.org/support/users/fesupportteam/) * (@fesupportteam) * [1 year, 10 months ago](https://wordpress.org/support/topic/knowledge-base-integration/#post-17898956) * Hi [@charmedchicken](https://wordpress.org/support/users/charmedchicken/) * Can you please send the link to the free version of this KB plugin? So we can try to test it on our end. * Best Regards – Victor * Thread Starter [charmedchicken](https://wordpress.org/support/users/charmedchicken/) * (@charmedchicken) * [1 year, 10 months ago](https://wordpress.org/support/topic/knowledge-base-integration/#post-17899005) * Hi Victor, * Sure. Here it is: [https://wordpress.org/plugins/echo-knowledge-base/](https://wordpress.org/plugins/echo-knowledge-base/) * Thanks, * Plugin Support [fesupportteam](https://wordpress.org/support/users/fesupportteam/) * (@fesupportteam) * [1 year, 10 months ago](https://wordpress.org/support/topic/knowledge-base-integration/#post-17900589) * Hi [@charmedchicken](https://wordpress.org/support/users/charmedchicken/) * We have tested a bit of this plugin, so what it does is create its custom singular page named “Knowledge Base” – [https://i.imgur.com/P8HHRTG.png](https://i.imgur.com/P8HHRTG.png) * So the Free version of the out plugin won’t work with it, as it is working only with archive pages. * What we could filter with the default settings from the KB plugin and PRO version of our plugin is the posts in those 3 columns – [https://i.imgur.com/z78gVpf.png](https://i.imgur.com/z78gVpf.png) * Of course it depend how you will cofigure the displaying of them. * Best Regards – Victor * Thread Starter [charmedchicken](https://wordpress.org/support/users/charmedchicken/) * (@charmedchicken) * [1 year, 10 months ago](https://wordpress.org/support/topic/knowledge-base-integration/#post-17901388) * To clarify, would it filter only what is showing up in those boxes or ALL knowledge base articles? And the filter widget would show up in the KB sidebar if that’s where it’s placed in Appearance > Widgets.And this is something you could help me with if I purchase a pro license?My use case would be that one of my fields is book title, so if they chose that filter, they would get all wiki articles with that title checked in the book field as an example. Thank you. * Plugin Support [fesupportteam](https://wordpress.org/support/users/fesupportteam/) * (@fesupportteam) * [1 year, 10 months ago](https://wordpress.org/support/topic/knowledge-base-integration/#post-17905033) * Hi @charmedchicken * In the free version of this plugin KB, only the elements highlighted in red are filtered – [https://i.imgur.com/YpnV8AL.png](https://i.imgur.com/YpnV8AL.png) * Best Regards – Victor * Thread Starter [charmedchicken](https://wordpress.org/support/users/charmedchicken/) * (@charmedchicken) * [1 year, 10 months ago](https://wordpress.org/support/topic/knowledge-base-integration/#post-17905377) * Thanks. I’m not seeing anything in the pro version of Echo KB that would allow me to do what I need to do so I may need to go in a different direction. Unfortunately their support was less than helpful when I reached out. (I’ve never heard back from my questions.) I really appreciate all the time you put into this. Thanks. * Plugin Support [fesupportteam](https://wordpress.org/support/users/fesupportteam/) * (@fesupportteam) * [1 year, 10 months ago](https://wordpress.org/support/topic/knowledge-base-integration/#post-17905600) * If you’re familiar with this plugin – [https://wordpress.org/plugins/custom-post-type-ui/](https://wordpress.org/plugins/custom-post-type-ui/)– it will help you create your CPT and taxonomy for it. And with a little knowledge of PHP, you won’t even need any plugins. Just write your own WP_Query with needed HTML template and CSS styles to display your posts the way you want. Of course, it will take a bit more time, but in the end, you can create anything you want from it. * Best Regards – Victor Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Knowledge Base Integration’ is closed to new replies. * ![](https://ps.w.org/filter-everything/assets/icon-256x256.png?rev=3487105) * [Filter Everything — WordPress & WooCommerce Filters](https://wordpress.org/plugins/filter-everything/) * [Frequently Asked Questions](https://wordpress.org/plugins/filter-everything/#faq) * [Support Threads](https://wordpress.org/support/plugin/filter-everything/) * [Active Topics](https://wordpress.org/support/plugin/filter-everything/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/filter-everything/unresolved/) * [Reviews](https://wordpress.org/support/plugin/filter-everything/reviews/) * 9 replies * 2 participants * Last reply from: [fesupportteam](https://wordpress.org/support/users/fesupportteam/) * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/knowledge-base-integration/#post-17905600) * Status: resolved