Title: Lacking features
Last modified: September 3, 2016

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# Lacking features

 *  [calderwood](https://wordpress.org/support/users/calderwood/)
 * (@calderwood)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/lacking-features/)
 * I took a look at the free version, and it has a couple of interesting features,
   but you need to pay for the PRO version to get these features to work correctly.
   Online documentation is very poor and seems to be mostly sales docs.
 * After paying $40 for the PRO version upgrade I was very disappointed to find 
   out that the promised additional features are not included. To get tech support
   on the theme, you have to pay another $50. Not worth it. Save your money and 
   go for something more robust.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Sakin Shrestha](https://wordpress.org/support/users/sakinshrestha/)
 * (@sakinshrestha)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/lacking-features/#post-7932818)
 * [@calderwood](https://wordpress.org/support/users/calderwood/):
    Sorry I don’t
   get it what you mean. Can you explain it properly.
 * 1. Why are you saying that our documentation is sales documentation. If you have
   suggestion to it then I am more than happy to amend it.
    2. Can you let me know
   which additional featured that I promised has not been provided. If I have promised
   it then I will surly provide it. Provide me the evidence of it and I will make
   it work anyhow. 3. No that’s not true. You don’t need to pay $50 to get support.
   We have free registered support forum at [http://catchthemes.com/support-forum/](http://catchthemes.com/support-forum/).
   You just need to get free account from [http://catchthemes.com/my-account/](http://catchthemes.com/my-account/).
   If you are talking about Premium Support Membership, that is optional for those
   who wants one to one fast support.
 * Let me know the detail and I am happy to support you.
 * Regards,
    Sakin
 *  Thread Starter [calderwood](https://wordpress.org/support/users/calderwood/)
 * (@calderwood)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/lacking-features/#post-7932819)
 * I often download a free theme to try out and if I like it will get the pro version
   for the extra features and to support the developer. When you are charging $40-
   $50 for a pro version, there needs to be more than the option to upload a logo.
   As IO stated on your “support” page, the features listed on your site for the
   pro version are not in fact included – as confirmed by you.
 *  [Sakin Shrestha](https://wordpress.org/support/users/sakinshrestha/)
 * (@sakinshrestha)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/lacking-features/#post-7932820)
 * [@calderwood](https://wordpress.org/support/users/calderwood/): You can see the
   list of additional features in Pro version in our theme instructions page at 
   [http://catchthemes.com/theme-instructions/create-pro/](http://catchthemes.com/theme-instructions/create-pro/).
   There are like 17 additional features. Also you have see in theme page where 
   you have highlighted some core features [http://catchthemes.com/themes/create-pro/](http://catchthemes.com/themes/create-pro/)

Viewing 3 replies - 1 through 3 (of 3 total)

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 * Last reply from: [Sakin Shrestha](https://wordpress.org/support/users/sakinshrestha/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/lacking-features/#post-7932820)