Title: Latest version fatal PHP ERROR
Last modified: August 30, 2016

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# Latest version fatal PHP ERROR

 *  Resolved [izamarvirafuentes](https://wordpress.org/support/users/izamarvirafuentes/)
 * (@izamarvirafuentes)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/)
 * Fatal error: Class ‘WPCF7_TagGenerator’ not found in /home/acoustech1/public_html/
   wp-content/plugins/contact-form-7-honeypot/honeypot.php on line 109
 * I’ll delete it for the moment. But I’ll reinstall when it’s fixed 🙂
 * [https://wordpress.org/plugins/contact-form-7-honeypot/](https://wordpress.org/plugins/contact-form-7-honeypot/)

Viewing 14 replies - 1 through 14 (of 14 total)

 *  [Ryan](https://wordpress.org/support/users/daobydesign/)
 * (@daobydesign)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218043)
 * Hi, are you running the latest version of CF7? (v. 4.2)
 *  [postali](https://wordpress.org/support/users/postali/)
 * (@postali)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218064)
 * I can confirm the fatal error as well – I received the admin white screen of 
   death as soon as I updated. I am currently running version 4.2 of CF7.
 *  [Ryan](https://wordpress.org/support/users/daobydesign/)
 * (@daobydesign)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218065)
 * Strange. It seems this has popped up in the CF7 support forms as well. See [this post](https://wordpress.org/support/topic/fatal-error-class-wpcf7_taggenerator-not-found?replies=5).
   Please report back if that leads anywhere, as Takayuki Miyoshi (creator of CF7)
   believes it’s a problem with another plugin.
 *  [postali](https://wordpress.org/support/users/postali/)
 * (@postali)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218138)
 * Hm it’s possible that is related – I tried updating your plugin on a different
   site that was running CF7 Version 4.1.2 and I still got the white screen. Thoughts?
 *  Thread Starter [izamarvirafuentes](https://wordpress.org/support/users/izamarvirafuentes/)
 * (@izamarvirafuentes)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218145)
 * FIXED – At least for me. I had the previous version of CF7 and thought that was
   the latest version as the Plugins area told me it was. I then updated my WordPress
   to the latest version and then the update for CF7 appeared. Updated that and 
   it works fine now.
 *  [Ryan](https://wordpress.org/support/users/daobydesign/)
 * (@daobydesign)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218146)
 * I’m working on a fix right now that should address these issues and offer backwards
   compatibility.
 *  [postali](https://wordpress.org/support/users/postali/)
 * (@postali)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218147)
 * Glad to hear it – I just updated the site to the newest WP version and then updated
   CF7 and the Honeypot module after that, and now everything is working again. 
   Seems as though everything is OK now?
 *  [Ryan](https://wordpress.org/support/users/daobydesign/)
 * (@daobydesign)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218149)
 * Should be all fixed in the new version (1.7). See [this post](https://wordpress.org/support/topic/cf7-honeypot-17-rapid-updates-php-errors-compatibility-oh-my?replies=1)
   for details.
 *  [postali](https://wordpress.org/support/users/postali/)
 * (@postali)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218150)
 * Awesome – thanks for taking care of it!
 *  [EmilyHadasBiran008](https://wordpress.org/support/users/emilyhadasbiran008/)
 * (@emilyhadasbiran008)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218211)
 * I dont understand how to fix it.
    No matter where I touch in the admin area I
   recieve the message of fata error. What should I do to be able to fix it? Tnx
   a lot Emily
 *  [Ryan](https://wordpress.org/support/users/daobydesign/)
 * (@daobydesign)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218212)
 * Hi Emily,
 * What versions are CF7 and CF7-Honeypot are you using? If you’re not using Honeypot
   1.7, be sure to update to that.
 * If you’re not able to access your admin area at all, then you need to manually
   remove the plugin. Simply login to your site’s FTP and go to /wp-content/plugins
   and remove (or move) the /contact-form-7-honeypot/ folder. Then you should be
   able to update (reinstall) the CF7 Honeypot plugin from the WP admin area.
 *  [EmilyHadasBiran008](https://wordpress.org/support/users/emilyhadasbiran008/)
 * (@emilyhadasbiran008)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218214)
 * Hi Ryan and thank you for your prompt response.
 * This is the exact message:
    Fatal error: Class ‘WPCF7_TagGenerator’ not found
   in /home/healthyrelations/public_html/wp-content/plugins/contact-form-7-honeypot/
   honeypot.php on line 109
 * I’ve tried to do that from the ftp line but have not succeeded.
 * I’ll appreciate if you can instruct me again as I’m not so familiar with programming
   etc
 * Thank you very much
 *  [Ryan](https://wordpress.org/support/users/daobydesign/)
 * (@daobydesign)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218217)
 * Good news, no programming required 🙂
 * Do you have any access to your WP Admin area? If so, make sure you are updated
   to the latest version of CF7 Honeypot (it would be version 1.7). You can check
   the version from the Plugins area.
 * If you’re not able to access your admin area,
    1. Download [CF7 Honeypot v1.7](https://downloads.wordpress.org/plugin/contact-form-7-honeypot.1.7.zip).
    2. Unzip it somewhere on your computer. You should have a **/contact-form-7-honeypot/**
       folder now on your computer.
    3. Login to your FTP for the site and navigate to `/wp-content/plugins/`
    4. Copy the **/contact-form-7-honeypot/** folder you unzipped in step 2 into the/
       plugins/ folder (overwriting the one that’s there).
 * Check and see if there error is gone.
 *  [EmilyHadasBiran008](https://wordpress.org/support/users/emilyhadasbiran008/)
 * (@emilyhadasbiran008)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218309)
 * Dear Ryan,
 * Unfortunately I left it because I didn’t succeed to make it. I now want to make
   some changes in my site content and I can’t.
    I think I don’t do well something
   in step. 3 or 4. When I log to my FTP, the row on the top, do I write it like
   that but I get and 404 error: [http://www.healthyrelationship.co.il/wp-content/plugins/C:/Users/1/Downloads/contact-form-7-honeypot.1.7%20(1)/contact-form-7-honeypot](http://www.healthyrelationship.co.il/wp-content/plugins/C:/Users/1/Downloads/contact-form-7-honeypot.1.7%20(1)/contact-form-7-honeypot).
   What do I do wrong? Can you let me know exactly what I have to write or copy?
   If this is ok with you I can give you my password Thank you very very much Emily

Viewing 14 replies - 1 through 14 (of 14 total)

The topic ‘Latest version fatal PHP ERROR’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7-honeypot/assets/icon-256x256.png?rev=3328723)
 * [CF7 Apps – Honeypot, Database, Redirection, Webhook, and Addons for Contact Form 7](https://wordpress.org/plugins/contact-form-7-honeypot/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7-honeypot/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7-honeypot/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7-honeypot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7-honeypot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7-honeypot/reviews/)

 * 14 replies
 * 4 participants
 * Last reply from: [EmilyHadasBiran008](https://wordpress.org/support/users/emilyhadasbiran008/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/latest-version-fatal-php-error/#post-6218309)
 * Status: resolved