Title: Latest version problems installing
Last modified: June 6, 2018

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# Latest version problems installing

 *  Resolved [collinslad](https://wordpress.org/support/users/collinslad/)
 * (@collinslad)
 * [8 years ago](https://wordpress.org/support/topic/latest-version-problems-installing/)
 * The latest version of Wordfence (free version) won’t completely install on one
   of my sites. It has done so without any problems on all websites on my hosting
   account, except the primary domain.
 * It’s showing this message – Wordfence could not register with the Wordfence scanning
   servers when it activated. It also keeps asking me to fill in contact info and
   accept T&C’s – which I’ve done around 10 times. I’ve deleted it and reinstalled
   on that site and deactivated other plugins one by one, but the problem continues.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [wfsteve](https://wordpress.org/support/users/wfsteve/)
 * (@wfsteve)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/latest-version-problems-installing/#post-10398006)
 * Hello [@collinslad](https://wordpress.org/support/users/collinslad/),
 * Great job in your initial troubleshooting by disabling plugins to help isolate
   if the issue is related exclusively to Wordfence or if it’s an issue with interference
   between the Wordfence plugin and another plugin on the site! You are on the right
   track.
 * The next step I suggest is to use our Wordfence Assistant to delete all Wordfence
   data from your database before re-installing the Wordfence plugin.
 * Let us know if you are successful in installing after using the Wordfence Assistant
   tool.
 * Thanks,
    Steve
 *  [wfchloe](https://wordpress.org/support/users/wfchloe/)
 * (@wfchloe)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/latest-version-problems-installing/#post-10503149)
 * Hello!
 * I hope we were successful in helping you resolve your issue with Wordfence! Since
   we have not heard back from you in the past 2 weeks I will now be marking this
   support thread as resolved. However, if we still haven’t resolved your issue 
   please reach out to us as we would be more than happy to further assist you!
 * Thanks and have a great day!
    Chloe
 *  Thread Starter [collinslad](https://wordpress.org/support/users/collinslad/)
 * (@collinslad)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/latest-version-problems-installing/#post-10503786)
 * Yes, it’s resolved – one of the files in the database had crashed, so I had to
   manually delete it, then reinstall, which cured the problem. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Latest version problems installing’ is closed to new replies.

 * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865)
 * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordfence/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [collinslad](https://wordpress.org/support/users/collinslad/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/latest-version-problems-installing/#post-10503786)
 * Status: resolved