Title: Latin-ext encoding problem
Last modified: January 17, 2023

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# Latin-ext encoding problem

 *  Resolved [Redhotka](https://wordpress.org/support/users/banny83/)
 * (@banny83)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/latin-ext-encoding-problem/)
 * Ocean Extra doesn’t load latin-ext fonts (website in Polish), on which the Lato
   font is used (customer’s site, so I don’t provide the address).
 * When I disable Ocean Extra, the fonts are displayed correctly…
 * > zażółcić gęślą jaźń
   >  polish text for tests

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Shahin](https://wordpress.org/support/users/skalanter/)
 * (@skalanter)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/latin-ext-encoding-problem/#post-16384168)
 * Hello [@banny83](https://wordpress.org/support/users/banny83/),
 * How can we replicate your steps to arrive at the issue on a fresh WordPress installation?
   Please send some screenshots or a short video from your issue(+ live URL, if 
   possible).
 * Also, please let us know which font you’re currently using.
 * You can upload your files to one of the following online services:
    [https://postimages.org](https://postimages.org)
   [https://loom.com](https://loom.com) [https://drive.google.com](https://drive.google.com)
   [https://wetransfer.com](https://wetransfer.com) [https://dropbox.com](https://dropbox.com)
 * For troubleshooting, in the latest version of the theme and Ocean Extra plugin,
   please navigate to Customizer > Typography > General and set the “woff2” for 
   the “Font Format” option: [https://i.postimg.cc/SRxFLh1S/image.png](https://i.postimg.cc/SRxFLh1S/image.png).
 * **Note:** if you have any cache plugin or server cache(CDN / Browser Cache and
   Cookies and …), you need to clear its cache contents or disable them to see your
   changes. Also, remember to click on the regenerate all assets file and data in
   Elementor > Tools(if you have Elementor).
 * I hope that helps.
 * Please keep us posted.
    Best Regards
    -  This reply was modified 3 years, 4 months ago by [Shahin](https://wordpress.org/support/users/skalanter/).
 *  Thread Starter [Redhotka](https://wordpress.org/support/users/banny83/)
 * (@banny83)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/latin-ext-encoding-problem/#post-16480943)
 * I’m using the _Lato_ font.
 * It looks like changing the format to _woff2_ solves the problem- I changed it
   on the test site for now and it’s ok, I’ll try to do it on production on Monday,
   so thanks for the hint. I’ll let you know if it’s ok and then I’ll close the 
   thread.
    -  This reply was modified 3 years, 3 months ago by [Redhotka](https://wordpress.org/support/users/banny83/).
 *  Thread Starter [Redhotka](https://wordpress.org/support/users/banny83/)
 * (@banny83)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/latin-ext-encoding-problem/#post-16487374)
 * On production also problem solved – thank you for your help.
 *  [Shahin](https://wordpress.org/support/users/skalanter/)
 * (@skalanter)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/latin-ext-encoding-problem/#post-16490148)
 * You’re most welcome.
    I’m glad it is resolved.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Latin-ext encoding problem’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Shahin](https://wordpress.org/support/users/skalanter/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/latin-ext-encoding-problem/#post-16490148)
 * Status: resolved