Title: Layout Emails
Last modified: January 1, 2022

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# Layout Emails

 *  Resolved [StefanPeeters](https://wordpress.org/support/users/stefanpeeters/)
 * (@stefanpeeters)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/layout-emails/)
 * I have a problem using Woocommerce. I will try to do my best to describe the 
   problem as good as I can.
    When someone place an order the person receives an
   email that the order has been placed. The problem now is that in the email on
   top, under the subject the following is visable: < div id=”wrapper” dir=”ltr”
   style=”background-color: #ffffff; margin: 0; padding: 70px 0 70px 0; width: 100%;
   padding-top: 0px; padding-bottom: 0 px; -webkit-text-size-adjust: none;”>
 * Also the image is not visable anymore. The overal layout does not match anymore
   in total.
    For example the footer. The social links are not according the layout
   and the copyright text is not like the beginning anymore. I really don’t know
   why its like this now and don’t know what to do about it so all pointers are 
   sertenly welcome. Is there someone who can help me with this problem? I also 
   use the plugin Kadence Woocommerce Email Designer. Help is very apreciated!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flayout-emails%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * (@judagutor)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/layout-emails/#post-15211233)
 * Hi [@stefanpeeters](https://wordpress.org/support/users/stefanpeeters/)!
 * This issue seems related to the order email template you created with the **Kadence
   WooCommerce Email Designer** plugin; also, it could be a conflict with the plugin
   itself.
 * To be sure, please restore the default WooCommerce email templates as described
   here:
    [https://wordpress.org/support/topic/reset-email-template-to-default/](https://wordpress.org/support/topic/reset-email-template-to-default/)
 * Then, disable the **Kadence WooCommerce Email Designer** plugin and run a purchase
   test to see if the issue is solved.
 * Let us know how that goes for you!
 *  Thread Starter [StefanPeeters](https://wordpress.org/support/users/stefanpeeters/)
 * (@stefanpeeters)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/layout-emails/#post-15220203)
 * Hi,
    Thank you. I wil let you know if it worked.
 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/layout-emails/#post-15246839)
 * Hi there,
 * It’s been a while since we last heard back from you. I’m going to mark this thread
   as resolved.
 * Hopefully, the above information was helpful. If you have further questions, 
   please feel free to open a new topic.
 * Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Layout Emails’ is closed to new replies.

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## Tags

 * [emails](https://wordpress.org/support/topic-tag/emails/)
 * [layout](https://wordpress.org/support/topic-tag/layout/)

 * 3 replies
 * 3 participants
 * Last reply from: [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/layout-emails/#post-15246839)
 * Status: resolved