Title: Lead time broken
Last modified: January 26, 2022

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# Lead time broken

 *  Resolved [Jacob Wonder](https://wordpress.org/support/users/jacobwonder/)
 * (@jacobwonder)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/lead-time-broken/)
 * it seems the lead time and preorder dates are not calculated by the calendar,
   but by servicable days.
 * So 1 day service time does not = 24 hours. It just disables the first date of
   available dates.
 * So if a restaurant is only open Saturdays, there is currently NO WAY to require
   a 24-hour notice. The lead time would just not allow anyone to book the first
   available Saturday no matter the day of the week.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flead-time-broken%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Jhimross Olinares](https://wordpress.org/support/users/jhimross/)
 * (@jhimross)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/lead-time-broken/#post-15296634)
 * Hi Jacobwonder,
 * Thank you for your question.
 * The Lead time and preorder days are both influenced by your “service hours/days”.
 * For your use case, if your service hours/days are only open during Saturday, 
   your customer could still select the Saturday for delivery/pickup anytime of 
   the week. Watch this example:- [https://share.getcloudapp.com/4guZZd46](https://share.getcloudapp.com/4guZZd46)
 * Furthermore, let me give you an example for your question requiring 1 day lead
   time and your store only operates 1 day every week. Today is Thursday, If I set
   the operation day only Thursday and If I add 1 day lead time, my customer will
   not be able to select date for pickup/delivery anymore “Today”. The next available
   date they can choose is on Thursday next week. Watch this:- [https://share.getcloudapp.com/6quEE6XE](https://share.getcloudapp.com/6quEE6XE)
 * If I set the Lead Time to 0, they will be able to select delivery/pickup today.
   Watch this:- [https://share.getcloudapp.com/6quEE61n](https://share.getcloudapp.com/6quEE61n)
 * I hope this answers your questions, and it helps. Let me know if you have anything
   else I can help you with.
 * Best regards,
    Jhim
 *  Thread Starter [Jacob Wonder](https://wordpress.org/support/users/jacobwonder/)
 * (@jacobwonder)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/lead-time-broken/#post-15299117)
 * [@jhimross](https://wordpress.org/support/users/jhimross/) Then there is definitely
   a bug because it is NOT working like that on my website.
 *  [Jhimross Olinares](https://wordpress.org/support/users/jhimross/)
 * (@jhimross)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/lead-time-broken/#post-15300406)
 * Hi [@jacobwonder](https://wordpress.org/support/users/jacobwonder/)
 * Thank you for the update.
 * It appears that I cannot replicate the issue you are experiencing on my test 
   site.
 * We have released a new version for Orderable (Free) and for Orderable Pro. Please
   ensure to update the plugin to the latest version and give it a try if this will
   resolve the issue on your website.
 * The issue seems to be isolated on your website. For this, I recommend ruling 
   out if there is any conflict. Try deactivating some of your plugins, or switch
   themes to test for any conflict. If you have any caching plugin, try to clear
   or temporarily disable the cache.
 * Lastly, check if there is any error in the console, and you can also send a screen
   recording, so we can better understand what’s happening on your end.
 * Let us know how it goes, and if you need further assistance.
 * Best regards,
    Jhim

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Lead time broken’ is closed to new replies.

 * ![](https://ps.w.org/orderable/assets/icon-256x256.gif?rev=3143111)
 * [Orderable - Restaurant & Food Ordering System](https://wordpress.org/plugins/orderable/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/orderable/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/orderable/)
 * [Active Topics](https://wordpress.org/support/plugin/orderable/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/orderable/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/orderable/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jhimross Olinares](https://wordpress.org/support/users/jhimross/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/lead-time-broken/#post-15300406)
 * Status: resolved