Title: license key
Last modified: February 19, 2025

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# license key

 *  Resolved [reksu](https://wordpress.org/support/users/reksu/)
 * (@reksu)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/license-key-35/)
 * I accidentally deleted the license key how do I recover it. I wrote to the support
   on the gallery page with no response

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Barsha Paudel](https://wordpress.org/support/users/barsha05/)
 * (@barsha05)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/license-key-35/#post-18320727)
 * Hi [@reksu](https://wordpress.org/support/users/reksu/),
 * We’d be happy to help!
 * It seems that you are using the paid version of Envira Gallery. If you have an
   active license subscription with us, could you please submit a support ticket
   through the [Envira Gallery account dashboard](https://enviragallery.com/account/support/)
   when you have a chance?
 * For more context, WordPress.org’s goal is to ensure that paying customers and
   free users get the best support they can, from the ones that can give it. 
 * The WordPress.org forum is moderated by volunteers and as volunteers do not have
   access to the paid products, they recommend reaching out to the authors of the
   code, as the issues you are having involve paid gated features, it is better 
   to avoid mixing it with the features of a free plugin or theme. 
 * From there, our support team will be able to take a closer look at your request.
 * Thanks!
 *  Thread Starter [reksu](https://wordpress.org/support/users/reksu/)
 * (@reksu)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/license-key-35/#post-18320738)
 * I wrote a message, I’m waiting for an answer
 *  Thread Starter [reksu](https://wordpress.org/support/users/reksu/)
 * (@reksu)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/license-key-35/#post-18343493)
 * I bought a license yesterday, paid by card, the money was taken and to this day
   I have no license or answer. full professionalism
 *  [Barsha Paudel](https://wordpress.org/support/users/barsha05/)
 * (@barsha05)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/license-key-35/#post-18355888)
 * Hi [@reksu](https://wordpress.org/support/users/reksu/),
 * Thank you for reaching out and I apologize for any inconvenience caused,
 * Could you please confirm if the issue has been resolved? If not, kindly please
   submit a support ticket through the [Envira Gallery account dashboard](https://enviragallery.com/account/support/)
   attaching a link to this support thread.
 * From there, our support team will be able to take a closer look at your request.
 * Thanks!
 *  [Carlos Carmona](https://wordpress.org/support/users/cecarmona/)
 * (@cecarmona)
 * [1 year ago](https://wordpress.org/support/topic/license-key-35/#post-18420117)
 * Hi [@reksu](https://wordpress.org/support/users/reksu/) ,
   We haven’t heard back
   from you in a few days, so I’m going to go ahead and close this thread for now.
   But if you’d like us to assist further, please feel welcome to continue the conversation.
   Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘license key’ is closed to new replies.

 * ![](https://ps.w.org/envira-gallery-lite/assets/icon-256x256.png?rev=2022837)
 * [Envira Gallery - Image Photo Gallery, Albums, Video Gallery, Slideshows & More](https://wordpress.org/plugins/envira-gallery-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/envira-gallery-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/envira-gallery-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/envira-gallery-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/envira-gallery-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/envira-gallery-lite/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Carlos Carmona](https://wordpress.org/support/users/cecarmona/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/license-key-35/#post-18420117)
 * Status: resolved