• Resolved Scatmanat

    (@scatmanat)


    Hello,

    I have an error saying my license key is missing. I use the free wordpress plugin so I don’t have a license key. How do I make this error go away?

    Craig

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rahul Manek

    (@rahulmanek)

    Hi @scatmanat

    To help resolve this quickly, could you please share:

    1. A screenshot of the error (including where/when it appears)
    2. Plugin version

    If possible, staging site would be great. This will help us pinpoint the issue faster.

    Best,
    Manek Rahul

    Thread Starter Scatmanat

    (@scatmanat)

    Manek,

    I have no idea how to add a screenshoot so that’s not going to happen.

    I’m running 2.0.9 on Advanced Ads and 2.0.0 on Advanced Ads – Slider.

    The error is under the “License” section/tab. It says, “Slider” then there’s a text box you can enter your license key into. There a button “Activate License”, then a error saying “Please enter a valid license key.

    Craig

    Hi Craig

    Thank you for your patience.
    I am not aware of any additional report about unwanted license activation.

    Please always ensure you’re running the latest version of the slider add-on as well. At the moment, this is version 2.0.4.

    You can obtain the most up-to-date version of this add-on without any charge by enrolling in our newsletter.

    If you have further questions regarding Advanced Ads, please don’t hesitate to reach out to me again.

    Best regards,
    Henning

Viewing 3 replies - 1 through 3 (of 3 total)

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