Title: Lightbox functionality issues
Last modified: April 24, 2024

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# Lightbox functionality issues

 *  Resolved [idrees97](https://wordpress.org/support/users/idrees97/)
 * (@idrees97)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/lightbox-functionality-issues/)
 * Hi
 * After I configured a responsive menu for mobile display, all was great until 
   I noticed when clicking on to a link to an image, the image pops up as it should
   using LightBox feature via Elementor however for some reason, the Responsive 
   Menu plugin has changed this to open the image in a new tab. The issue does not
   replicate on a desktop. Any ideas to why this may have caused this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flightbox-functionality-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [sadiyakhanam](https://wordpress.org/support/users/sadiyakhanam/)
 * (@sadiyakhanam)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/lightbox-functionality-issues/#post-17714118)
 * Hello [@idrees97](https://wordpress.org/support/users/idrees97/),
    Thank you 
   for taking the time to explain the problem you are having. I want to assure you
   that I’ve already escalated this matter to our development team. Rest assured,
   I’ll keep you updated as soon as I receive any updates from them. Your cooperation
   means a lot to us, and our team is committed to ensuring that your experience
   with us is as smooth as possible. Warm regards, RM Support Team
 *  Plugin Support [sadiyakhanam](https://wordpress.org/support/users/sadiyakhanam/)
 * (@sadiyakhanam)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/lightbox-functionality-issues/#post-17724217)
 * Hello [@idrees97](https://wordpress.org/support/users/idrees97/),
 * Thank you for your patience.
 * Upon discussing this with our development team, they’ve suggested that to better
   understand the issue, they would need to view the website where it occurred. 
   Would you be so kind as to share the website’s URL with us?
 * Looking forward to your response.
 * Warm regards,
 * Sadiya
 *  Thread Starter [idrees97](https://wordpress.org/support/users/idrees97/)
 * (@idrees97)
 * [2 years ago](https://wordpress.org/support/topic/lightbox-functionality-issues/#post-17736762)
 * Hi, sorry for the late response.
 * The URL is [https://masjidehamzah.co.uk/](https://masjidehamzah.co.uk/)
 * From the hamburger menu, head to: Timetables>Latest timetable. This is where 
   the issue occurs with presenting the image in a new tab as oppose to showing 
   it on screen as it does via the desktop.
 *  Plugin Support [sadiyakhanam](https://wordpress.org/support/users/sadiyakhanam/)
 * (@sadiyakhanam)
 * [2 years ago](https://wordpress.org/support/topic/lightbox-functionality-issues/#post-17743275)
 * Hello [@idrees97](https://wordpress.org/support/users/idrees97/) ,
 * Thank you for sharing the URL with us. We truly appreciate your cooperation in
   resolving this issue.
 * Below, we’ve included the JQuery code that should assist you in addressing the
   problem. Please feel free to give it a try, and let us know how this works on
   your end.
   jQuery(‘#rmp-menu-item-744’).click(function(event) {event.preventDefault();});
 * Kind regards,
   RM Support Team
 *  Plugin Support [sadiyakhanam](https://wordpress.org/support/users/sadiyakhanam/)
 * (@sadiyakhanam)
 * [2 years ago](https://wordpress.org/support/topic/lightbox-functionality-issues/#post-17772158)
 * Hello [@idrees97](https://wordpress.org/support/users/idrees97/),
 * I hope you’re doing well.
 * Since we haven’t heard back from you after, I’ll be marking this ticket as resolved
   for now. However, if you have any further questions or need additional assistance,
   please don’t hesitate to reach out.
 * Thank you!
 * Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Lightbox functionality issues’ is closed to new replies.

 * ![](https://ps.w.org/responsive-menu/assets/icon-256x256.png?rev=1782326)
 * [Responsive Menu - Create Mobile-Friendly Menu](https://wordpress.org/plugins/responsive-menu/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/responsive-menu/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/responsive-menu/)
 * [Active Topics](https://wordpress.org/support/plugin/responsive-menu/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/responsive-menu/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/responsive-menu/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [sadiyakhanam](https://wordpress.org/support/users/sadiyakhanam/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/lightbox-functionality-issues/#post-17772158)
 * Status: resolved