Title: Lightbox/Gallery error
Last modified: November 3, 2019

---

# Lightbox/Gallery error

 *  Resolved [patrickhealy](https://wordpress.org/support/users/patrickhealy/)
 * (@patrickhealy)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/lightbox-gallery-error/)
 * So I was able to get a Photronic gallery into my Elementor pages by generating
   the short code through the text editor and dropping it into a shortcode widget.
   I just had to connect SmugMug to Photronic and the plugin did all the heavy lifting.
   It looks really good.
 * One strange thing that is happening is that when you click on one of the images,
   a lightbox gallery pops up (which is fine) but an additional image that has to
   be clicked to remove it. Here’s a screengrab to show you what I’m seeing:
 * [https://cl.ly/f7773ceb5cd0](https://cl.ly/f7773ceb5cd0)
 * Love this plugin.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/lightbox-gallery-error/#post-12091912)
 * Can’t say without a link to your page, but if I were to guess I would suspect
   that you have another lightbox plugin that is interfering with Photonic.
 *  Thread Starter [patrickhealy](https://wordpress.org/support/users/patrickhealy/)
 * (@patrickhealy)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/lightbox-gallery-error/#post-12092158)
 * Unfortunately, the site is still in development so I can’t share a link up here.
   I’ve got a few add-on packs installed for Elementor. Any of them could have lightbox
   module built in. Would it be specific to the page or the entire site?
 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/lightbox-gallery-error/#post-12092659)
 * A lightbox script script would apply to your site as a whole. It might come from
   a different plugin, or even from your theme.
 *  Thread Starter [patrickhealy](https://wordpress.org/support/users/patrickhealy/)
 * (@patrickhealy)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/lightbox-gallery-error/#post-12093178)
 * I went through the different options for lightbox options in this plugin and 
   found a couple caused this error. After trying them all out, I picked one that
   works well. I’m not sure if it’s a conflict with Hellow Elementor theme or any
   of the Elementor add-ons but for whatever reason, 3 or 4 of them in this plugin
   take exception. Catastrophe averted. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Lightbox/Gallery error’ is closed to new replies.

 * ![](https://ps.w.org/photonic/assets/icon.svg?rev=1972449)
 * [Photonic Gallery & Lightbox for Flickr, SmugMug & Others](https://wordpress.org/plugins/photonic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/photonic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/photonic/)
 * [Active Topics](https://wordpress.org/support/plugin/photonic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/photonic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/photonic/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [patrickhealy](https://wordpress.org/support/users/patrickhealy/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/lightbox-gallery-error/#post-12093178)
 * Status: resolved