Title: Lighten Security
Last modified: December 3, 2025

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# Lighten Security

 *  Resolved [Robbie the Mole](https://wordpress.org/support/users/robbie-the-mole/)
 * (@robbie-the-mole)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/lighten-security/)
 * IS there a way to lighten the security,
 * I have customers that click on meta ads and if it stays in the meta browser and
   does not open a new browser like chrome or edge safari or whatever, the customer
   get s notice that wordfence has blocked them. It is intermittent but the only
   constant is when they visit through meta
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flighten-security%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfmargaret](https://wordpress.org/support/users/wfmargaret/)
 * (@wfmargaret)
 * [6 months ago](https://wordpress.org/support/topic/lighten-security/#post-18743276)
 * Hi [@robbie-the-mole](https://wordpress.org/support/users/robbie-the-mole/),
 * To help troubleshoot why visitors from Meta’s in-app browser are being blocked,
   could you provide a screenshot of the block page that your customers are seeing?
   You can email the screenshot to **wftest @ wordfence.com**. Please include your
   username in the subject line so we can match it to this thread, and reply here
   to let us know when you’ve sent it.
 * You can also check **Wordfence > Tools > Live Traffic **for traffic. Look for
   entries from the time your customers reported being blocked, and click on the
   entry to expand it. This will show the reason for the block.
 * Let me know what you find!
 * Thanks,
   Margaret

Viewing 1 replies (of 1 total)

The topic ‘Lighten Security’ is closed to new replies.

 * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865)
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## Tags

 * [block](https://wordpress.org/support/topic-tag/block/)

 * 1 reply
 * 2 participants
 * Last reply from: [wfmargaret](https://wordpress.org/support/users/wfmargaret/)
 * Last activity: [6 months ago](https://wordpress.org/support/topic/lighten-security/#post-18743276)
 * Status: resolved