Hi callonjim,
Sorry to hear that but is there a misunderstanding here? We didn’t get any contacts from you before (or maybe we missed it somewhere), no emails http://prntscr.com/oi7fm2 and no forum tickets http://prntscr.com/oi7fpi
We commit to bring the best support services for our valued customers. If you look at almost of reviews here then you will see. I really hope you can give us 1 (more) chance to assist. Just email me to [email protected] with subject “callonjim – LearnPress Support”.
Regards,
Ken
I did not email you directly I went to your forum to find solutions and received:
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I hit that three times looking at the forums got frustrated and uninstalled.
Hi callonjim,
Which forum did you try to access? Please note that you (everybody) can access a free forum, e.g. https://thimpress.com/forums/forum/plugins/learnpress-plugin/ This one for LearnPress plugin.
Some premium forums just be for customers who purchased a paid item(s), and the system will verify the purchase before they can access.
It’s a normal thing, correct?
If you need to discuss more, you can email me directly, I will try my best to assist.
Have a nice day.
Regards,
Ken
