Title: Limited Functionality
Last modified: August 21, 2016

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# Limited Functionality

 *  Resolved [mykeld74](https://wordpress.org/support/users/mykeld74/)
 * (@mykeld74)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/limited-functionality-3/)
 * I am able to insert the forms, but the redirect does not work when the form is
   submitted. Additionally,the ‘Google Form Options’ don’t appear to be working 
   either. I am using a custom theme and I don’t know if that could be interfering
   with the program. Here the page I am talking about:
 * [http://www.westwoodscommunitychurch.org/get-connected/women-of-westwoods/mom2mom/](http://www.westwoodscommunitychurch.org/get-connected/women-of-westwoods/mom2mom/)
 * Thanks for your work on this.
 * [https://wordpress.org/plugins/wpgform/](https://wordpress.org/plugins/wpgform/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Mike Walsh](https://wordpress.org/support/users/mpwalsh8/)
 * (@mpwalsh8)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/limited-functionality-3/#post-5140511)
 * Your page has a couple of Javascript errors on it which is likely the source 
   of your problems with redirect and may be the culprit for your other issue.
 * What do you mean by the “Google Form Options” don’t appear to be working either?
 *  Thread Starter [mykeld74](https://wordpress.org/support/users/mykeld74/)
 * (@mykeld74)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/limited-functionality-3/#post-5140580)
 * Thanks for getting back to me so quickly. What I mean by the Google Form Options
   don’t appear to work is that when I click on any of the options it does not change
   the form on the page. For instance, if I click the captcha it doesn’t show up.
 * I did go through and look at the javascript errors and resolved one of them. 
   The other was ‘Uncaught ReferenceError: jQuery is not defined’ which appears 
   to be from the google forms plugin.
 * I may just have a conflict with some of the other plugins I am using. Let me 
   know if you have any additional thoughts. Thanks again for looking at it.
 *  Plugin Author [Mike Walsh](https://wordpress.org/support/users/mpwalsh8/)
 * (@mpwalsh8)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/limited-functionality-3/#post-5140593)
 * I don’t want to say the Google Forms plugin isn’t the source of the jQuery error
   but I’d be really surprised if it is. The plugin won’t work without jQuery and
   that code has been flushed out pretty well over the years.
 * You are welcome to submit a [Help Request](http://bit.ly/wpgform) and I can look
   into it for you. The Help Request Form asks for some information so I can try
   and replicate your problem.
 * However, my guess is you have a plugin conflict or possibly an issue with your
   theme. The easiest way to chase it down is to disable all plugins except Google
   Forms and see if it persists. If it doesn’t, re-enable your other plugins one
   at a time until you figure out which plugin is causing the problem.
 * If disabling the other plugins doesn’t let it run correctly, try temporarily 
   switching to one of the WordPress themes, I like TwentyTen and recommend it for
   chasing problems like these down.
 * One thing for sure, if you have Javascript errors on the page with the form, 
   it won’t work correctly. As for the options, many of them are dependent on jQuery.
   The CAPTCHA option is inserted into the form with jQuery so if you have a Javascript
   error, jQuery will never run the script that tweaks the form with the options
   specified on the settings page.
 * If you look at the page source you will see a WordPress Google Form jQuery script
   near the bottom of the page. This script is generated on the fly based on the
   form settings.
 *  Thread Starter [mykeld74](https://wordpress.org/support/users/mykeld74/)
 * (@mykeld74)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/limited-functionality-3/#post-5140602)
 * Thanks for trying to track it down for me. It looks like it is a problem with
   my theme, I loaded twenty-ten as you suggested and it did work. Thanks for your
   time.
 *  Plugin Author [Mike Walsh](https://wordpress.org/support/users/mpwalsh8/)
 * (@mpwalsh8)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/limited-functionality-3/#post-5140609)
 * That would have been my guess based on the jQuery errors I was seeing and the
   paths reported but I am reluctant to point at a theme first because 9 times out
   of 10, a problem like the one you described is a plugin conflict.
 * The good news is once you fix your theme you’ll be in better shape. With the 
   number of plugins plus WordPress Core which use jQuery now, you would have run
   into it sooner or later.
 *  Thread Starter [mykeld74](https://wordpress.org/support/users/mykeld74/)
 * (@mykeld74)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/limited-functionality-3/#post-5140614)
 * The issue was that some of the jQuery was loading in the footer instead of the
   header, once I fixed that it worked great! Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Limited Functionality’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [mykeld74](https://wordpress.org/support/users/mykeld74/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/limited-functionality-3/#post-5140614)
 * Status: resolved