Title: Link Element
Last modified: May 24, 2024

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# Link Element

 *  [lichtsturz](https://wordpress.org/support/users/lichtsturz/)
 * (@lichtsturz)
 * [2 years ago](https://wordpress.org/support/topic/link-element/)
 * Hello, we wanted to disable the [Link element](https://docs.stripe.com/payments/link/card-element-link)
   via the Stripe Dashboard. We have been informed by Stripe support that Link is
   by default enabled by your service and overrides the manual account settings 
   in Stripe dashboard. Is there any way to at least customize the form to disable
   the “Link” element?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flink-element%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [ramilbatoy](https://wordpress.org/support/users/ramilbatoy/)
 * (@ramilbatoy)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/link-element/#post-17787608)
 * Currently, this is a built in feature of how we configured our API integration.
   Disabling the Stripe Link element would need custom implementation which we do
   not support. You may check out our developer docs as this might help build your
   own custom code: [https://restrictcontentpro.com/dev-docs/](https://restrictcontentpro.com/dev-docs/).
 *  Thread Starter [lichtsturz](https://wordpress.org/support/users/lichtsturz/)
 * (@lichtsturz)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/link-element/#post-17787876)
 * Hi ramilbatoy,
 * we have already contacted Stripe on that matter. Currently, no user of your plugin
   can disable the LINK element.
 * Neither in the dashboard nor by custom code which is this one: [https://docs.stripe.com/js/elements_object/create_element?type=card#elements_create-options-disableLink](https://docs.stripe.com/js/elements_object/create_element?type=card#elements_create-options-disableLink).
   We already tried with custom code according to the docs and it did not work.
 * Stripe has confirmed that your configuration (controlled by [https://www.liquidweb.com/](https://www.liquidweb.com/)
   which Stripe found out – which seems your parent company) will always override
   any setting of the Dashboard or custom code.
 * Stripe recommends that you set your API configuration link_in_card_element to‘
   OFF’ so users can control whether to show LINK or not.
 * Alternatively, if you want to keep your API configuration for LINK element for
   unknown reasons, Stripe asks to please delegate settings control to connected
   accounts (Under the account customization setting, tick the option which says“
   Allow connected accounts to customize their own payment method from the dashboard.”
 * The current configuration and setting forces all users of your plugin to have
   the LINK element. Please note that only a fraction of users who pay with credit
   card / debit card use LINK and it is not a trusted element which helps in increasing
   conversion rates.
 * Stripe recommends to technical providers like you to give the payment element
   controls always to the publisher. This means that you allow connected accounts
   to customize their own payment settings. I’m not sure about the legal / liability
   part of this, as I’m just a technical person.
 * Kindly let me know whether you turned off link_in_card_element in your API configuration
   or whether you have activated “Allow connected accounts to customize their own
   payment method from the dashboard.” in your global settings.
 * Once done, we will test again, whether the LINK element can be finally disabled.
 * Thanks for your support.
 *  Thread Starter [lichtsturz](https://wordpress.org/support/users/lichtsturz/)
 * (@lichtsturz)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/link-element/#post-17797582)
 * Hi ramiltaboy,
 * do you have an ETA by Liquid Web, when either the card element is turned off 
   or when the option is enabled that connected accounts can customize their payment
   method?
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Link Element’ is closed to new replies.

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## Tags

 * [link](https://wordpress.org/support/topic-tag/link/)

 * 3 replies
 * 2 participants
 * Last reply from: [lichtsturz](https://wordpress.org/support/users/lichtsturz/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/link-element/#post-17797582)
 * Status: not resolved