Title: Lists does not work
Last modified: May 31, 2021

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# Lists does not work

 *  [oleviolin](https://wordpress.org/support/users/oleviolin/)
 * (@oleviolin)
 * [5 years ago](https://wordpress.org/support/topic/lists-does-not-work/)
 * The software looks really good.
    If it worked, it would do exactly what I needed.
 * Like all WP plugins the lack of manual is staggering.
    I managed to send 60 empty
   mails to 60 out of 125 intended user. When I later wanted to send a I’m sorry
   mail. All other software you first select the user, then you write the message.
   Here you select the send to by sending the message!
 * Thereafter it was not possible to send more mails.
    Have I hit some unknown limit,
   that I don’t know about? Trying to build a user list was just as unsuccessful
   as sending the second mail.
 * Building a user list does not work!
 * WordPress version 5.7.2
    -  This topic was modified 5 years ago by [oleviolin](https://wordpress.org/support/users/oleviolin/).

Viewing 1 replies (of 1 total)

 *  Plugin Support [jaysupport](https://wordpress.org/support/users/jaysupport/)
 * (@jaysupport)
 * [5 years ago](https://wordpress.org/support/topic/lists-does-not-work/#post-14507467)
 * Hi ole,
 * Thanks for your review. Did you try contacting our support by any chance? (I 
   don’t see any threads, but maybe by email or our site?) This is a completely 
   free plugin and, while there may not currently be much documentation, we offer
   full support of this plugin for free, either via these forums or our website (
   [https://www.etoilewebdesign.com/support-center/](https://www.etoilewebdesign.com/support-center/)).
 * There are no limits or restrictions in this plugin. You can send as many emails
   as you want. The only limits would be on your site/hosting end (e.g. if you tried
   to send to a lot of users at once and your site timed out before sending, or,
   if, somehow, something happened like your host blocked you for trying to send
   too many [though I would think that would be unlikely to happen in this case]).
 * Would you be able to let me know which email send option you were trying to use
   when it was failing? Did you try any of the other options, such as emailing to
   a single user, sending a test email or sending to an existing list? What were
   the results of the different options (e.g. maybe you can send to an individual
   user, but just not to a list)?
 * Additionally, I just tested to make sure and the list feature is definitely working,
   so I’m thinking there is either a hiccup in the way you’re trying to put the 
   list together or some conflict/issue that is specific to your WP install and 
   that is preventing you from getting the list created correctly.
 * Could you let me know the exact steps you were taking to try and create the list?
   You first need to click the ADD button and give the list a name. Then you can
   check the users you want and click the Add Users button, and it will move them
   over to the right side. Then click Save in the pop-up dialog. Then click Save
   Changes on the Lists page.

Viewing 1 replies (of 1 total)

The topic ‘Lists does not work’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-wp-mail/assets/icon-128x128.png?rev=1813772)
 * [Ultimate WP Mail](https://wordpress.org/plugins/ultimate-wp-mail/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-wp-mail/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-wp-mail/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-wp-mail/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [jaysupport](https://wordpress.org/support/users/jaysupport/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/lists-does-not-work/#post-14507467)