Title: Litespeed server support? Last modified: August 21, 2016 --- # Litespeed server support? * Resolved [tnoguchi](https://wordpress.org/support/users/tnoguchi/) * (@tnoguchi) * [12 years, 1 month ago](https://wordpress.org/support/topic/litespeed-server-support/) * Since I migrated to a host using Litespeed server, I haven’t managed to get Backwpup working. I’ve attached the following log: * ``` [ [INFO] BackWPup version 3.1.2; A project of Inpsyde GmbH [INFO] WordPress version 3.8.3 [INFO] Blog url: http://xxxxxxxafe.com/xxxxxxxxx/ [INFO] BackWPup job: On Demand Backup; DBDUMP+FILE+WPPLUGIN [INFO] BackWPup no automatic job start configured [INFO] BackWPup job started manually [INFO] PHP ver.: 5.4.22; litespeed; Linux [INFO] Maximum PHP script execution time is 400 seconds [INFO] MySQL ver.: 5.5.36-cll [INFO] curl ver.: 7.24.0; OpenSSL/1.0.0 [INFO] Temp folder is: /home/xxxxxxx/public_html/xxxxxxxxx/wp-content/uploads/backwpup-f67ba1-temp/ [INFO] Logfile is: /home/xxxxxxx/public_html/xxxxxxxxx/wp-content/uploads/backwpup-f67ba1-logs/backwpup_log_f67ba1_2014-04-18_22-19-47.html [INFO] Backup type is: archive [INFO] Backup file is: /home/xxxxxxx/public_html/xxxxxxxxx/wp-content/uploads/backwpup-f67ba1-backups/backwpup_f67ba1_2014-04-18_22-19-47.tar.gz [18-Apr-2014 22:19:47] 1. Try to backup database … [18-Apr-2014 22:19:47] Connected to database xxxxxxx_xxxxxxxxx on localhost [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_commentmeta" with "1" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_comments" with "6" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_itsec_lockouts" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_itsec_log" with "336" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_itsec_temp" with "8" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_links" with "7" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_options" with "268" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_postmeta" with "561" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_posts" with "136" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_term_relationships" with "62" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_term_taxonomy" with "15" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_terms" with "15" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_usermeta" with "66" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_users" with "3" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_w3tc_cdn_queue" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfBadLeechers" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfBlocks" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfBlocksAdv" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfConfig" with "83" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfCrawlers" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfFileMods" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfHits" with "9" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfHoover" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfIssues" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfLeechers" with "9" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfLockedOut" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfLocs" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfLogins" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfNet404s" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfReverseCache" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfScanners" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfStatus" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfThrottleLog" with "0" records [18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfVulnScanners" with "0" records [18-Apr-2014 22:19:47] Added database dump "xxxxxxx_xxxxxxxxx.sql.gz" with 433.84 kB to backup file list [18-Apr-2014 22:19:47] Database backup done! [18-Apr-2014 22:19:47] 1. Trying to make a list of folders to back up … [18-Apr-2014 22:19:48] 426 folders to backup. [18-Apr-2014 22:19:48] 1. Trying to generate a file with installed plugin names … [18-Apr-2014 22:19:48] Added plugin list file "xxxx.pluginlist.2014-04-18.txt" with 1.66 kB to backup file list. [18-Apr-2014 22:19:48] 1. Trying to generate a manifest file … [18-Apr-2014 22:19:48] Added manifest.json file with 5.55 kB to backup file list. [18-Apr-2014 22:19:48] 1. Trying to create backup archive … [18-Apr-2014 22:19:48] Compressing files as TarGz. Please be patient, this may take a moment. [18-Apr-2014 22:25:01] WARNING: Job restarts due to inactivity for more than 5 minutes. [18-Apr-2014 22:25:01] 2. Trying to create backup archive … [18-Apr-2014 22:30:08] WARNING: Job restarts due to inactivity for more than 5 minutes. [18-Apr-2014 22:30:08] 3. Trying to create backup archive … [18-Apr-2014 22:35:15] WARNING: Job restarts due to inactivity for more than 5 minutes. [18-Apr-2014 22:35:15] WARNING: Job finished with warnings in 928 seconds. Please resolve them for correct execution. ``` * I’ve tried to adjust the settings: * Maximum script execution time: 45 Maximum number of retries for job steps: 3 * My full amended info is below: * ``` WordPress version 3.8.3 BackWPup version 3.1.2 Get pro. PHP version 5.4.22 MySQL version 5.5.36-cll cURL version 7.24.0 cURL SSL version OpenSSL/1.0.0 WP-Cron url: http://xxxxxx/wp-cron.php Server self connect: Response Test O.K. Temp folder: /home/xxxx/public_html/xxx/wp-content/uploads/backwpup-f67ba1-temp/ Log folder: /home/xxxx/public_html/xxx/wp-content/uploads/backwpup-f67ba1-logs/ Server LiteSpeed Operating System Linux PHP SAPI litespeed Current PHP user xxxx Safe Mode Off Maximum execution time 400 seconds Alternative WP Cron Off Disabled WP Cron Off CHMOD Dir 0755 Server Time 23:4 Blog Time 23:04 Blog Timezone Blog Time offset 0 hours Blog language en-US MySQL Client encoding utf8 Blog charset UTF-8 PHP Memory limit 256M WP memory limit 128M WP maximum memory limit 256M Memory in use 43.25 MB Loaded PHP Extensions: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend Guard Loader, bcmath, calendar, ctype, curl, date, dom, ereg, filter, ftp, gd, gettext, hash, iconv, imagick, imap, ionCube Loader, json, libxml, litespeed, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, session, soap, sockets, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, zip, zlib ``` * [https://wordpress.org/plugins/backwpup/](https://wordpress.org/plugins/backwpup/) Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [12 years, 1 month ago](https://wordpress.org/support/topic/litespeed-server-support/#post-4834127) * Hello, * For the inactivity message please go to BackWPup > Settings > Tab: Job and set the maximum execution time. Try to start with 30 secounds. * Litespeed works on my tests. * Thread Starter [tnoguchi](https://wordpress.org/support/users/tnoguchi/) * (@tnoguchi) * [12 years, 1 month ago](https://wordpress.org/support/topic/litespeed-server-support/#post-4834173) * Hi Daniel, * I’ve already tried to set the maximum execution time from anywhere between 30 to 1200 seconds but still haven’t been able to get the plugin to work. Do you have any other suggestions? * Thanks, * Tak * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [12 years, 1 month ago](https://wordpress.org/support/topic/litespeed-server-support/#post-4834214) * only set it lower than 30 secounds. * Also you can try: [http://wordpress.org/support/topic/backwpup-and-litespeed-web-server-solved](http://wordpress.org/support/topic/backwpup-and-litespeed-web-server-solved) * [jnicol](https://wordpress.org/support/users/jnicol/) * (@jnicol) * [12 years, 1 month ago](https://wordpress.org/support/topic/litespeed-server-support/#post-4834252) * To get BackWPup working on LiteSpeed, try adding the following to the top of your site’s .htaccess file: * ``` # BEGIN BackWPup timeout fix for LiteSpeed RewriteEngine On RewriteBase / RewriteRule .* - [E=noabort:1] # END BackWPup timeout fix for LiteSpeed ``` * This solution was suggested by the developers of Updraft (another WP backup plugin), but it works for BackWPup too – at least in my case. * Source: [http://updraftplus.com/faqs/i-am-having-trouble-backing-up-and-my-web-hosting-company-uses-the-litespeed-webserver/](http://updraftplus.com/faqs/i-am-having-trouble-backing-up-and-my-web-hosting-company-uses-the-litespeed-webserver/) * [North2Doug](https://wordpress.org/support/users/north2doug/) * (@north2doug) * [12 years, 1 month ago](https://wordpress.org/support/topic/litespeed-server-support/#post-4834263) * [@jnicol](https://wordpress.org/support/users/jnicol/) * Thank you. A very big thank you. * Thread Starter [tnoguchi](https://wordpress.org/support/users/tnoguchi/) * (@tnoguchi) * [12 years, 1 month ago](https://wordpress.org/support/topic/litespeed-server-support/#post-4834266) * [@jnicol](https://wordpress.org/support/users/jnicol/) * I also saw the article for updraft plus and amended my .htaccess file before, but I just realized that I needed to add the rule to a subdirectory where my WP install is since it’s not in the root folder. * After I added the ReWriteRule and set the max execution time to 30 seconds, my backups seem to be working now. * Thanks everyone for your inputs. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Litespeed server support?’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 6 replies * 4 participants * Last reply from: [tnoguchi](https://wordpress.org/support/users/tnoguchi/) * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/litespeed-server-support/#post-4834266) * Status: resolved