Title: live collaboration not work for users in different computers
Last modified: October 31, 2024

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# live collaboration not work for users in different computers

 *  Resolved [kenpeng](https://wordpress.org/support/users/kenpeng/)
 * (@kenpeng)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/live-collaboration-not-work-for-users-in-different-computers/)
 * Question: I tested live collaboration in my dev sever, dev env: wordpress 6.6.1
   + Gutenberg 19.2.0
   when try editing same article in different computers with 
   different user accounts, the live collaboration does not work, they kept their
   own versions.But if  in the same computer in different browsers, it works good.
   Does anyone ever verify the feature with users in different computers?I dig a
   bit and got below error in console:—Uncaught (in promise) TypeError: Cannot read
   properties of undefined (reading ‘3629094’)    at Object.update (provider.js:
   101:21)    at actions.js:401:23    at thunk-middleware.js:4:11    at index.js:
   24:12    at promise-middleware.js:20:9    at Object.dispatch (resolvers-cache-
   middleware.js:45:10)    at Object.editEntityRecord (index.js:208:29)    at actions.
   js:165:5    at thunk-middleware.js:4:11    at index.js:24:12—I searched  hours
   on line but no luck. Did I miss something with configuration? Any suggestions
   or guide documents are very welcome!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/live-collaboration-not-work-for-users-in-different-computers/#post-18013642)
 * I recommend asking at [https://wordpress.org/support/plugin/gutenberg/#new-post](https://wordpress.org/support/plugin/gutenberg/#new-post)
   so its developers and support community can help you with this.
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [1 year, 5 months ago](https://wordpress.org/support/topic/live-collaboration-not-work-for-users-in-different-computers/#post-18108151)
 * Please don’t post in the Alpha/Beta forum unless you’re actually testing the 
   alpha/beta version of WordPress (not a plugin or a theme). Also, once WordPress
   has released a version, it’s not appropriate to post in alpha/beta and you should
   post in the Fixing WordPress forum:
 * [https://wordpress.org/support/forum/how-to-and-troubleshooting](https://wordpress.org/support/forum/how-to-and-troubleshooting)
 * This post has been moved out for you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘live collaboration not work for users in different computers’ is closed
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## Tags

 * [gutenberg](https://wordpress.org/support/topic-tag/gutenberg/)
 * [WordPress](https://wordpress.org/support/topic-tag/wordpress/)

 * In: [Alpha/Beta/RC](https://wordpress.org/support/forum/alphabeta/)
 * 2 replies
 * 2 participants
 * Last reply from: [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/live-collaboration-not-work-for-users-in-different-computers/#post-18108151)
 * Status: resolved

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