Title: Loader issue Last modified: March 6, 2022 --- # Loader issue * Resolved [karma9999](https://wordpress.org/support/users/karma9999/) * (@karma9999) * [4 years, 2 months ago](https://wordpress.org/support/topic/loader-issue/) * Hey team, * Hope you guys help me out with this. Whenever someone is trying to give a star review, the **loader.gif** loads in a HUGE size. * Here’s a short video: [https://vimeo.com/685089874](https://vimeo.com/685089874) * Waiting for your reply Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Contributor [dudo](https://wordpress.org/support/users/dudo/) * (@dudo) * [4 years, 2 months ago](https://wordpress.org/support/topic/loader-issue/#post-15433146) * Hi! * Do you have a link that I can test? * Thanks, Dario * Thread Starter [karma9999](https://wordpress.org/support/users/karma9999/) * (@karma9999) * [4 years, 2 months ago](https://wordpress.org/support/topic/loader-issue/#post-15436543) * Hi dudo, * Thanks for giving your time to this topic. Here’s the link: [https://indianpdf.com/psychology-self-teaching-guide-pdf/](https://indianpdf.com/psychology-self-teaching-guide-pdf/) * Open it and try giving a star review. You’ll see the issue. * Plugin Contributor [dudo](https://wordpress.org/support/users/dudo/) * (@dudo) * [4 years, 2 months ago](https://wordpress.org/support/topic/loader-issue/#post-15436620) * With FTP, can you open the file **wp-content/plugins/yet-another-stars-rating/ includes/yasr-includes-functions.php** and, on line 35, change this * ``` $yasr_visitor_votes_loader = '
  '. ' yasr-loader
'; ``` * to this? * ``` $yasr_visitor_votes_loader = '
  '. 'yasr-loader'. '
'; ``` * Let me know! * Plugin Contributor [dudo](https://wordpress.org/support/users/dudo/) * (@dudo) * [4 years, 2 months ago](https://wordpress.org/support/topic/loader-issue/#post-15458370) * Can you please let me know if you still have this issue with version 3.0.3? * Thank you! * Thread Starter [karma9999](https://wordpress.org/support/users/karma9999/) * (@karma9999) * [4 years, 2 months ago](https://wordpress.org/support/topic/loader-issue/#post-15459971) * **Apologize for the delay, ** * Yes, the issue has been resolved after I followed your steps. * Thanks a lot for the amazing support. * Thread Starter [karma9999](https://wordpress.org/support/users/karma9999/) * (@karma9999) * [3 years, 11 months ago](https://wordpress.org/support/topic/loader-issue/#post-15766251) * Hello Team, * After updating the plugin, I am facing the exact same issue for which I started this thread. After giving a star rating, the plugin shows the ” Loader.gif ” which is not at all small but huge. * I tried the previous method and it worked back then. But now, when I tried changing the code on **yasr-includes-functions.php** I found that there is no loader.gif function code on that page. * **Here’s a short video:** [https://vimeo.com/685089874](https://vimeo.com/685089874) * waiting for your reply. * Regards, Karma * Plugin Contributor [dudo](https://wordpress.org/support/users/dudo/) * (@dudo) * [3 years, 11 months ago](https://wordpress.org/support/topic/loader-issue/#post-15766774) * Hello! * I can’t see the video but been able to see live in your site. * Did you deleted all your caches? (CDN, plugins, etc) * > I tried the previous method and it worked back then. But now, when I tried > changing the code on yasr-includes-functions.php I found that there is no loader. > gif function code on that page. * Yes, now that part of code is into the file includes/classes/YasrScriptsLoader. php **but there is no need to edit it **, since height and width attributes are already defined. * Try to delete all your chaches and let me know 🙂 - This reply was modified 3 years, 11 months ago by [dudo](https://wordpress.org/support/users/dudo/). * Thread Starter [karma9999](https://wordpress.org/support/users/karma9999/) * (@karma9999) * [3 years, 11 months ago](https://wordpress.org/support/topic/loader-issue/#post-15768297) * Hello Dudo, * Yes, I cleared the cache multiple times but the issue was not resolved. In the previous version I saw that the plugin was not showing any star rating as well but it was resolved when I updated to the newer version. But sadly the loader issue was still there no matter how many times I clear the cache or update the plugin. ☹️ * — * What if I remove the loader.gif ? * Is this is possible? If yes, can you guide me how to do it… If not, there must be a solution for this. * BTW I’m really happy with your support guys. * Waiting for your reply. * Plugin Contributor [dudo](https://wordpress.org/support/users/dudo/) * (@dudo) * [3 years, 11 months ago](https://wordpress.org/support/topic/loader-issue/#post-15781260) * Hello! * Sorry for the delay. I see you’ve already removed the gif, seems like is working fine now 🙂 * [narubi](https://wordpress.org/support/users/narubi/) * (@narubi) * [3 years, 9 months ago](https://wordpress.org/support/topic/loader-issue/#post-15960599) * Hello, I have a different kind of problem with the file loader.gif. * It’s showing fine for me, but I would like to disable it. It’s the only file on my website that for some reason doesn’t load on CDN and showing warning in gtmetrix test. * Can you please guide me how to disable the file? I have inserted this into my style settings: .yasr-vv-container-loader { display: none; } * Unfortunately the file still loads in the background. * Thanks! * Plugin Contributor [dudo](https://wordpress.org/support/users/dudo/) * (@dudo) * [3 years, 9 months ago](https://wordpress.org/support/topic/loader-issue/#post-15965967) * Hello [@narubi](https://wordpress.org/support/users/narubi/), you can download this file [https://gist.github.com/Dudo1985/bfe86d4df889e47f86234a504a884319](https://gist.github.com/Dudo1985/bfe86d4df889e47f86234a504a884319) and then upload it in /wp-content/plugins/yet-another-stars-rating/includes/classes/ overwriting the old one. * Let me know! * Best, Dario * [narubi](https://wordpress.org/support/users/narubi/) * (@narubi) * [3 years, 9 months ago](https://wordpress.org/support/topic/loader-issue/#post-15966862) * Thanks a lot Dario. * Maybe it would be a good idea to either put an option to disable it, or remove it completely. I don’t think anyone would even notice it’s gone. * Plugin Contributor [dudo](https://wordpress.org/support/users/dudo/) * (@dudo) * [3 years, 8 months ago](https://wordpress.org/support/topic/loader-issue/#post-15969193) * I don’t know if I will add an option, but from the next version it will be easier to disable it. * When next version will be released, just add this code to your functions.php child theme * add_filter(‘yasr_custom_loader’, static function () { return ”; }); Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Loader issue’ is closed to new replies. * ![](https://ps.w.org/yet-another-stars-rating/assets/icon-256x256.png?rev=1525329) * [YASR - Yet Another Star Rating Plugin for WordPress](https://wordpress.org/plugins/yet-another-stars-rating/) * [Frequently Asked Questions](https://wordpress.org/plugins/yet-another-stars-rating/#faq) * [Support Threads](https://wordpress.org/support/plugin/yet-another-stars-rating/) * [Active Topics](https://wordpress.org/support/plugin/yet-another-stars-rating/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/yet-another-stars-rating/unresolved/) * [Reviews](https://wordpress.org/support/plugin/yet-another-stars-rating/reviews/) * 13 replies * 3 participants * Last reply from: [dudo](https://wordpress.org/support/users/dudo/) * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/loader-issue/#post-15969193) * Status: resolved