Title: Load 0%
Last modified: April 13, 2020

---

# Load 0%

 *  Resolved [Noople](https://wordpress.org/support/users/noople/)
 * (@noople)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/loading-0/)
 * Our product feed fails to load. It’s stuck at 0%. Do you have any idea to solve
   this? Thanks!
    -  This topic was modified 6 years, 1 month ago by [Noople](https://wordpress.org/support/users/noople/).
    -  This topic was modified 6 years, 1 month ago by [Noople](https://wordpress.org/support/users/noople/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Floading-0%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * (@supportadtribes)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/loading-0/#post-12668545)
 * Hi,
 * Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing
   a stuck feed.
 * Let’s start with the obvious, stuck feeds often happen because of WP-cron issues.
   See: [https://adtribes.io/can-i-disable-the-wp-cron-and-run-a-server-cron-and-still-use-your-plugin/](https://adtribes.io/can-i-disable-the-wp-cron-and-run-a-server-cron-and-still-use-your-plugin/)
 * When that doesn’t solve the issue at hand I would check your WooCommerce fatal
   error logs of **today** to see if there is any error in there that could explain
   the issue at hand. This is where you can find them: [https://docs.woocommerce.com/document/finding-php-error-logs/](https://docs.woocommerce.com/document/finding-php-error-logs/)
 * When there is something in your WooCommerce fatal error logs please share it 
   with us.
 * Hope this helps!
 *  Thread Starter [Noople](https://wordpress.org/support/users/noople/)
 * (@noople)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/loading-0/#post-12674170)
 * Hi,
 * Thanks for your response.
 * I checked settings in htaccess and wp-config – cron is not disabled here.
 * I tried to fix it this way [https://adtribes.io/help-my-feed-processing-is-stuck/](https://adtribes.io/help-my-feed-processing-is-stuck/)
   but did not solve the issue either.
 * Please have a look at the log file [https://paste.pics/8NF9Y](https://paste.pics/8NF9Y)
 * Thanks!
    Thomas
    -  This reply was modified 6 years, 1 month ago by [Noople](https://wordpress.org/support/users/noople/).
    -  This reply was modified 6 years, 1 month ago by [Noople](https://wordpress.org/support/users/noople/).
 *  [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * (@supportadtribes)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/loading-0/#post-12674228)
 * Hi Thomas,
 * Thanks for your reply and the screenshot of your fatal error log. Although the
   error log is not showing any error related to our plugin it does give a strong
   indication your website is experiencing issues because several plugins are running
   into a server setting limitation (max execution time). I would advice to increase
   the setting for this.
 * Also, would you be so kind as to share your plugin debug.log so we can see how
   you have configured your feed? Instructions on how to retrieve the debug.log 
   can be found here: [https://adtribes.io/send-your-debug-log-to-support/](https://adtribes.io/send-your-debug-log-to-support/)
 *  Thread Starter [Noople](https://wordpress.org/support/users/noople/)
 * (@noople)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/loading-0/#post-12676223)
 * Hi,
 * Ok, I’ll contact our host to increase max execution time.
 * Here’s the debug.log
 * [https://we.tl/t-dtypow15Xw](https://we.tl/t-dtypow15Xw)
 * Thanks!
    Thomas
 *  [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * (@supportadtribes)
 * [6 years ago](https://wordpress.org/support/topic/loading-0/#post-12762933)
 * Hi,
 * Assuming the issue at hand has been resolved and/or our support is no longer 
   needed we will close this topic for housekeeping reasons now.
 * Don’t hesitate to reach out to us again whenever you need our help.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Load 0%’ is closed to new replies.

 * ![](https://ps.w.org/woo-product-feed-pro/assets/icon-256x256.png?rev=3111496)
 * [Product Feed PRO for WooCommerce by AdTribes – Product Feeds for WooCommerce](https://wordpress.org/plugins/woo-product-feed-pro/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-product-feed-pro/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-product-feed-pro/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-product-feed-pro/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/loading-0/#post-12762933)
 * Status: resolved