Title: Loading all the time while getting started
Last modified: August 22, 2023

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# Loading all the time while getting started

 *  Resolved [melcall](https://wordpress.org/support/users/melcall/)
 * (@melcall)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/loading-all-the-time-while-getting-started/)
 * Hello,
 * I’ve installed & activated Facebook for WooCommerce, when I click on “Getting
   Started” button, I select all the options ([https://ibb.co/ChHcjPF](https://ibb.co/ChHcjPF))
   but then if I click to go ahead, it loads all the time. Check this following 
   screenshot:
 * [https://ibb.co/PQf5HwR](https://ibb.co/PQf5HwR)
 * I tried already uninstall + install.
 * I tried already different kind of browsers, Google Chrome Firefox & Safari.
    -  This topic was modified 2 years, 9 months ago by [melcall](https://wordpress.org/support/users/melcall/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Floading-all-the-time-while-getting-started%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [hrn1995 (woo-hc)](https://wordpress.org/support/users/aguinaldodarla/)
 * (@aguinaldodarla)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/loading-all-the-time-while-getting-started/#post-16992379)
 * Hello [@melcall](https://wordpress.org/support/users/melcall/)
 * The constant loading you’re experiencing could be due to a few reasons, such 
   as conflict with the theme or other plugins installed.
 * First, I’d recommend running a full conflict test to identify the problem. Here
   are the steps:
    1. Temporarily switch your theme to [Storefront](https://woocommerce.com/products/storefront/?quid=44783afda1054c08da7273343420e485).
       If the issue is gone, it indicates that there is a conflict with your current
       theme.
    2. If it’s still having the issue, disable all plugins except for WooCommerce and
       Facebook for WooCommerce.
    3. If the issue is resolved after deactivating all, reactivate your other plugins
       one by one, testing after each, until you find the one causing the conflict.
       [You can find a more detailed explanation on how to do a conflict test here](https://docs.woocommerce.com/document/how-to-test-for-conflicts/).
 * If the issue persists, please can you share the following:
    - **System Status Report**: navigate to **WooCommerce** → **Status**. Select`
      Get system report` and then `Copy for support`.
    - **Fatal Error log**: Share a copy of any fatal error log found under **WooCommerce**
      → **Status** → **Logs**.
 * I hope it helps!

Viewing 1 replies (of 1 total)

The topic ‘Loading all the time while getting started’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [hrn1995 (woo-hc)](https://wordpress.org/support/users/aguinaldodarla/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/loading-all-the-time-while-getting-started/#post-16992379)
 * Status: resolved