Title: Loading and loading…
Last modified: September 3, 2022

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# Loading and loading…

 *  [jefferson12](https://wordpress.org/support/users/jefferson12/)
 * (@jefferson12)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/loading-and-loading-5/)
 * for a 199 kB image file now taking more than 5 minutes to convert…. not to recommend.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/)
 * (@wp_media)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/loading-and-loading-5/#post-16033124)
 * Hi [@jefferson12](https://wordpress.org/support/users/jefferson12/)
 * Thank you so much for your patience and I am sorry to hear about the issue!
 * Can you please clarify if you have asked for help on our Support Center? If not
   please feel free to contact us. We do our best to help and are usually able to
   resolve this kind of issue.
 * Best Regards,
    Ioanna
 *  Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/)
 * (@wp_media)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/loading-and-loading-5/#post-16042620)
 * Hi [@jefferson12](https://wordpress.org/support/users/jefferson12/)
 * I’m following up to see if I left any of your questions about Imagify unanswered?
   
   If all is well, there’s no need to reply, and I will just close our conversation.
 * If you still have issues with optimization, you can also follow this guide in
   order to resolve it – [https://imagify.io/documentation/optimization-is-stuck/](https://imagify.io/documentation/optimization-is-stuck/)
 * ​Let me know if you need any further assistance, I am happy to help.
 * Best Regards
    Marko

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Loading and loading…’ is closed to new replies.

 * ![](https://ps.w.org/imagify/assets/icon-256x256.gif?rev=3452959)
 * [Imagify: Optimize Images for Top Speed (Compress & Convert to WebP/AVIF)](https://wordpress.org/plugins/imagify/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/imagify/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/imagify/unresolved/)
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 * 4 replies
 * 2 participants
 * Last reply from: [WP Media](https://wordpress.org/support/users/wp_media/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/loading-and-loading-5/#post-16042620)