Title: Loading Failed
Last modified: November 1, 2021

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# Loading Failed

 *  [quedao](https://wordpress.org/support/users/quedao/)
 * (@quedao)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/loading-failed-7/)
 * other screens work just fine but the main screen where you should see the inventory,
   dispaly laoding failed after maybe one second or so.
 * the console displays the following error:
    wpApiMiddleware.js:97
 *  TypeError: Cannot read properties of null (reading ‘split’)
 * Any help appreciated!
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [quedao](https://wordpress.org/support/users/quedao/)
 * (@quedao)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/loading-failed-7/#post-15027336)
 * I tried reinstalling the plug in and no changes
 *  [manishkshwh](https://wordpress.org/support/users/manishkshwh/)
 * (@manishkshwh)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/loading-failed-7/#post-15564188)
 * I have the same problem and did the reinstalling and still not working
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/loading-failed-7/#post-15566519)
 * Hi,
 * Sorry for the inconvenience caused.
 * Please update Stock Manager for WooCommerce plugin to the [latest version](https://wordpress.org/plugins/woocommerce-stock-manager)
   if you haven’t already and then have a check. Let us know if it works after that.
 * If the issue still persists, then we’ll need to isolate what’s really causing
   this problem. Here’s something that will help:
    - Install a free theme like [Twenty Twenty](https://wordpress.org/themes/twentytwenty/)
      or [Storefront](https://wordpress.org/themes/storefront/) but do not activate/
      switch your current theme
    - Install the free plugin [Health Check & Troubleshooting](https://wordpress.org/plugins/health-check/)
      
      on your site – this plugin is developed by the WordPress.org team and is pretty
      good at diagnosing problems in such situations.
    - Once the health check plugin is installed, keep only WooCommerce and Stock
      Manager for WooCommerce plugins active for the admin side and try to reproduce
      the issue you reported. Make sure to do this only for the admin side – that
      way visitors to your site won’t be affected.
    - [Here’s a nice article that explains this process.](https://woocommerce.com/document/troubleshooting-using-health-check/)
    - If the issue does not occur, it means the problem is with some other plugin.
      You may try activating/deactivating a combination of plugins to figure out
      exactly what causes the problem`
 * Do try the above steps and let us know your views.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Loading Failed’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-stock-manager/assets/icon-256x256.png?rev=2354654)
 * [Stock Manager for WooCommerce](https://wordpress.org/plugins/woocommerce-stock-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-stock-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-stock-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-stock-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-stock-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-stock-manager/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [storeapps](https://wordpress.org/support/users/storeapps/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/loading-failed-7/#post-15566519)
 * Status: not resolved