Title: Loading on mobile
Last modified: September 8, 2017

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# Loading on mobile

 *  Resolved [lauramosc](https://wordpress.org/support/users/lauramosc/)
 * (@lauramosc)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/loading-on-mobile/)
 * Hello. Plugin works fine on desktop but the lightbox is very very slow and sometimes
   doesn’t even load on mobile. Is there a way to make it lighter for mobile?? sometimes
   it stays “loading”. I have the paid version of this plugin if that makes any 
   difference.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Floading-on-mobile%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Photo Gallery Support](https://wordpress.org/support/users/photogallerysupport/)
 * (@photogallerysupport)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/loading-on-mobile/#post-9485668)
 * Hi, [@lauramosc](https://wordpress.org/support/users/lauramosc/)!
 * Thanks for posting about this issue!
 * We could not check the gallery, unfortunately, but we understood the problem.
   Can you fill out [this form](https://web-dorado.com/support/contact-us.html) 
   and contact our team? We will have a closer look at the issue.
 * Also please mention the link to this forum thread. We’ll share the solution here
   as soon as we have it.
 * Thank you! Have a great day!
 *  [david_sherman](https://wordpress.org/support/users/david_sherman/)
 * (@david_sherman)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/loading-on-mobile/#post-9528643)
 * I have the same problem.
 *  Plugin Contributor [Photo Gallery Support](https://wordpress.org/support/users/photogallerysupport/)
 * (@photogallerysupport)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/loading-on-mobile/#post-9531033)
 * Hi, [@david_sherman](https://wordpress.org/support/users/david_sherman/)!
 * Thank you for letting us know about this problem!
 * Could you please post the link to the page where you have your gallery? We will
   check and try to detect the cause of this issue.
 * Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Loading on mobile’ is closed to new replies.

 * ![](https://ps.w.org/photo-gallery/assets/icon-256x256.png?rev=2068745)
 * [Photo Gallery by 10Web - Mobile-Friendly Image Gallery](https://wordpress.org/plugins/photo-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/photo-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/photo-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/photo-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/photo-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/photo-gallery/reviews/)

## Tags

 * [gallery](https://wordpress.org/support/topic-tag/gallery/)
 * [loading](https://wordpress.org/support/topic-tag/loading/)
 * [mobile](https://wordpress.org/support/topic-tag/mobile/)

 * 3 replies
 * 3 participants
 * Last reply from: [Photo Gallery Support](https://wordpress.org/support/users/photogallerysupport/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/loading-on-mobile/#post-9531033)
 * Status: resolved