Title: Loading problem in frontend
Last modified: November 16, 2020

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# Loading problem in frontend

 *  Resolved [pt51](https://wordpress.org/support/users/pt51/)
 * (@pt51)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/loading-problem-in-frontend/)
 * Hi, I just installed the plugin (cleaned the cache, opcache, etc) but I can’t
   load the plugin correctly and it generates an error. in the google console there
   are no errors. what can I do?
 * Video:[https://www.loom.com/share/f127d9c0927d4f3d9d09cc1202f7f637](https://www.loom.com/share/f127d9c0927d4f3d9d09cc1202f7f637)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/loading-problem-in-frontend/#post-13670751)
 * Hi [@pt51](https://wordpress.org/support/users/pt51/),
 * Thank you for contacting us. I watched the video that you provided and attempted
   to review your site but it looks like it’s a membership only site?
 * If you can please contact me via the Help button located on all of the Stripe
   plugin settings pages.
 * Kind Regards,
 *  Thread Starter [pt51](https://wordpress.org/support/users/pt51/)
 * (@pt51)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/loading-problem-in-frontend/#post-13671695)
 * Hello, in the help page it tells me that I must have purchased a premium version
   to request support through woocommerce.com is that so or can I proceed?
    I don’t
   even know if you have a premium version
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/loading-problem-in-frontend/#post-13673763)
 * Hi [@pt51](https://wordpress.org/support/users/pt51/),
 * My plugin does not have a premium version. There is a purple Help button located
   on all of the Stripe plugin settings pages that when clicked allows you to create
   a support ticket.
 * Kind Regards,
 *  Thread Starter [pt51](https://wordpress.org/support/users/pt51/)
 * (@pt51)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/loading-problem-in-frontend/#post-13676225)
 * I found the button, I wrote there. thanks
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/loading-problem-in-frontend/#post-13676290)
 * Hi [@pt51](https://wordpress.org/support/users/pt51/),
 * I reviewed your website and I can see the following JS error is being triggered
   by your woocommerce-checkout-field-editor:
 *     ```
       Uncaught RangeError: Maximum call stack size exceeded
           at RegExp.exec (<anonymous>)
           at RegExp.[Symbol.replace] (<anonymous>)
           at String.replace (<anonymous>)
           at ea (jquery.js?ver=1.12.4-wp:2)
           at Function.ea.matchesSelector (jquery.js?ver=1.12.4-wp:2)
           at Function.n.filter (jquery.js?ver=1.12.4-wp:2)
           at z (jquery.js?ver=1.12.4-wp:2)
           at n.fn.init.is (jquery.js?ver=1.12.4-wp:2)
           at eval_relation (frontend-min.js?ver=3.2.10:1)
           at frontend-min.js?ver=3.2.10:1
       ```
   
 * Kind Regards,

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Loading problem in frontend’ is closed to new replies.

 * ![](https://ps.w.org/woo-stripe-payment/assets/icon-256x256.png?rev=2611337)
 * [Payment Plugins for Stripe WooCommerce](https://wordpress.org/plugins/woo-stripe-payment/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-stripe-payment/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-stripe-payment/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-stripe-payment/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-stripe-payment/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-stripe-payment/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/loading-problem-in-frontend/#post-13676290)
 * Status: resolved