Title: Loading time
Last modified: April 11, 2023

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# Loading time

 *  Resolved [joanneoc](https://wordpress.org/support/users/joanneoc/)
 * (@joanneoc)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/loading-time-35/)
 * Hi, I am having trouble with the loading time for your popup on this page. I 
   have added this code as found in your support area and it is still very slow 
   to show up. I have added it in divi theme options custom CSS area. I this right?
 * window.setTimeout(function(){
   DiviPopup.show(‘#popup-24’)}, 1000);
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Floading-time-35%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Rohit Bhardwaj](https://wordpress.org/support/users/mrrohitbhardwaj/)
 * (@mrrohitbhardwaj)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/loading-time-35/#post-16648350)
 * Hi [@joanneoc](https://wordpress.org/support/users/joanneoc/),
   Thank you for 
   reaching out to us. I apologize for the inconvenience caused. I will investigate
   and resolve your issue.
 * When I checked your shared site URL: [https://wanderwildfestival.com/bookings/](https://wanderwildfestival.com/bookings/),
   I found no active Pop-ups on your site.
 * I also found that the plugin is no longer active on your site. Could you please
   check and confirm the same on your site?
 * I am looking forward to your response. Thank you.
 *  Thread Starter [joanneoc](https://wordpress.org/support/users/joanneoc/)
 * (@joanneoc)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/loading-time-35/#post-16648356)
 * Thanks for getting back I have just instilled a purchased plugin within the site
   in the last two hours and got it working.
 * I appreciate you getting back to me. thank you.
 *  [Rohit Bhardwaj](https://wordpress.org/support/users/mrrohitbhardwaj/)
 * (@mrrohitbhardwaj)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/loading-time-35/#post-16648366)
 * Hi [@joanneoc](https://wordpress.org/support/users/joanneoc/),
   Thank you for 
   updating us. I appreciate your response. Please do not hesitate to ask any further
   questions. I am always here to assist and resolve your issue. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Loading time’ is closed to new replies.

 * ![](https://ps.w.org/popups-for-divi/assets/icon-256x256.jpg?rev=2553226)
 * [Popups for Divi](https://wordpress.org/plugins/popups-for-divi/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popups-for-divi/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popups-for-divi/)
 * [Active Topics](https://wordpress.org/support/plugin/popups-for-divi/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popups-for-divi/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popups-for-divi/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Rohit Bhardwaj](https://wordpress.org/support/users/mrrohitbhardwaj/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/loading-time-35/#post-16648366)
 * Status: resolved