locked out after install

  • Resolved inframe

    (@inframe)


    7 years, 8 months ago

    I installed the plugin but after a day or so, i got locked out of my wordpress. I can’t access wp-admin and site now. How to deal with that issue? the website would be http://www.tangotijuana.com 🙁

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebFactory

    (@webfactory)

    7 years, 8 months ago

    HI, thank you for using UCP. Sorry to hear you’re having problems.

    Unfortunately, you’re using a login-customizer plugin that’s not compatible with UCP. You’ll have to FTP to /wp-content/plugins/ and remove either UCP or that plugin.

    Thread Starter inframe

    (@inframe)

    7 years, 8 months ago

    🙂 thanks for the help, i’ll do that right now.

    Plugin Author WebFactory

    (@webfactory)

    7 years, 8 months ago

    You’re welcome! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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