Title: Locks one plugin
Last modified: December 4, 2018

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# Locks one plugin

 *  Resolved [Piani](https://wordpress.org/support/users/webbmasterpianise/)
 * (@webbmasterpianise)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/locks-one-plugin/)
 * Hi
 * I use your plugin on several sites and with lots of other plugins and it works
   really great and have helped me protect the sites easy and secure.
 * I have one other plugin to encode my visible e-mail adresses and when I try to
   use or upgrade this plugin the security plugin stops me. Is there a error in 
   that plugin or have I just too much security up? Please advice.
 * This is the error I get:
    _Forbidden You don’t have permission to access /wp-
   admin/options-general.php on this server.
 * This is the support thread at Email Adress Encoder:
    [Email adress encoder](https://wordpress.org/support/topic/forbidden-36/#post-10944876)
 * They dont know what cause this error.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [wpsolutions](https://wordpress.org/support/users/wpsolutions/)
 * (@wpsolutions)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/locks-one-plugin/#post-10945209)
 * Hi,
    This could be due to one of the firewall rules. Try doing some tests to 
   see if you can find which firewall rule might be causing this for you.
 *  Thread Starter [Piani](https://wordpress.org/support/users/webbmasterpianise/)
 * (@webbmasterpianise)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/locks-one-plugin/#post-10949032)
 * Thanks for the hint in the right direction. I found just the one option that 
   caused this.
 * Additional Firewall Rules > Bad Query Strings
 * _“This feature will write rules in your .htaccess file to prevent malicious string
   attacks on your site using XSS.
    NOTE: Some of these strings might be used for
   plugins or themes and hence this might break some functionality.”
 * I will inform the email address encoder and see if there is a possible change.
 *  Thread Starter [Piani](https://wordpress.org/support/users/webbmasterpianise/)
 * (@webbmasterpianise)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/locks-one-plugin/#post-10949052)
 * Issue is solved and closed.
 *  [crimeafrend](https://wordpress.org/support/users/crimeafrend/)
 * (@crimeafrend)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/locks-one-plugin/#post-11088364)
 * Piani, how did you manage to solve the problem? Faced absolutely with the same
   question.
 *  Plugin Contributor [wpsolutions](https://wordpress.org/support/users/wpsolutions/)
 * (@wpsolutions)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/locks-one-plugin/#post-11089518)
 * Hi [@crimeafrend](https://wordpress.org/support/users/crimeafrend/),
    Try disabling
   the following firewall rule: **Additional Firewall Rules >> Bad Query Strings**
 *  [crimeafrend](https://wordpress.org/support/users/crimeafrend/)
 * (@crimeafrend)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/locks-one-plugin/#post-11093467)
 * Yes, thanks, it works. I did not immediately understand that you can turn off
   browser rules to configure the plugin, and then turn it back on. Maybe it was
   worth it to indicate in the manual? I see this problem is not unique.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Locks one plugin’ is closed to new replies.

 * ![](https://ps.w.org/all-in-one-wp-security-and-firewall/assets/icon-256x256.
   png?rev=2798307)
 * [All-In-One Security (AIOS) – Security and Firewall](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [crimeafrend](https://wordpress.org/support/users/crimeafrend/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/locks-one-plugin/#post-11093467)
 * Status: resolved