Title: Log Issue
Last modified: April 29, 2021

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# Log Issue

 *  Resolved [lightdm](https://wordpress.org/support/users/lightdm/)
 * (@lightdm)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/log-issue/)
 * Hello,
 * we are trying to connect the API interface to easy2order and after the connection
   we can’t synchronized the easy2order products with WooCommerce.
 * We got in the log files this issue:
 *     ```
       04-29-2021 @ 17:38:33 - 28942 - ready2order Exception file: /usr/www/users/locosu/wp-content/plugins/wc-ready2order-integration/includes/class-wr2o-api.php
       04-29-2021 @ 17:38:33 - 28942 - ready2order Exception line: 238
       04-29-2021 @ 17:38:33 - 28942 - ready2order Exception code: 403
       04-29-2021 @ 17:38:33 - 28942 - ready2order Exception message: Error when connecting to ready2order
       04-29-2021 @ 17:38:33 - 28942 - ready2order Exception Request URL: https://rto.bjorntech.net/v1/api/proxy/products?page=1&limit=50
       04-29-2021 @ 17:38:33 - 28942 - ready2order Exception Request DATA: []
       04-29-2021 @ 17:38:33 - 28942 - ready2order Exception Response DATA: {"Message":"User is not authorized to access this resource with an explicit deny"}
       04-29-2021 @ 17:38:33 - 28942 - -------------------------------------------------------
       ```
   
 * can you pleas support us?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flog-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [bjorntech](https://wordpress.org/support/users/bjorntech/)
 * (@bjorntech)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/log-issue/#post-14575437)
 * Hello,
 * So sorry for the late reply! Do you still have the issue? Please do send the 
   logfile to [hello@bjorntech.com](https://wordpress.org/support/topic/log-issue/hello@bjorntech.com?output_format=md)
   and I will help.
 * /tobbe

Viewing 1 replies (of 1 total)

The topic ‘Log Issue’ is closed to new replies.

 * ![](https://ps.w.org/wc-ready2order-integration/assets/icon.svg?rev=3345155)
 * [BjornTech ready2order integration for WooCommerce](https://wordpress.org/plugins/wc-ready2order-integration/)
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 * 1 reply
 * 2 participants
 * Last reply from: [bjorntech](https://wordpress.org/support/users/bjorntech/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/log-issue/#post-14575437)
 * Status: resolved