Title: Log or Debug user interaction?
Last modified: March 14, 2019

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# Log or Debug user interaction?

 *  [frankjob](https://wordpress.org/support/users/frankjob/)
 * (@frankjob)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/log-or-debug-user-interaction/)
 * I have a few users who are very sure they submitted images but those images/filenames
   are not in the downloaded zip/csv. so i suspect some kind of user error. It seems
   I have asked this before but maybe i’m wrong. is there a debug switch? I’d like
   to be able to tell the users where they went wrong. Or should I be looking at
   a different wordpress plugin to provide me with that info? thanks…frank job

Viewing 1 replies (of 1 total)

 *  Plugin Author [Ilia Tyker](https://wordpress.org/support/users/joanne123/)
 * (@joanne123)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/log-or-debug-user-interaction/#post-11314075)
 * First, make sure the users actually waited for the feedback page and saw the 
   image thumbnails. A lot can go wrong (network, overloaded servers, …) before 
   the EntryWizard code is even reached — that page is supposed to be the confirmation
   that the upload was completed.
 * If they are sure they saw the thumbnails, then some further debugging is in order—
   and if you find an issue, please let me know!
 * If you create a file called “DEVE_ENV” (no extension) in the plugins/entrywizard
   folder, you should get some debug output to the wp-content/debug.log file. I 
   wouldn’t recommend leaving it in place for very long, but it should at least 
   tell you if the entrywizard code was reached, and what the parameters were. It’s
   no use for tracking down something that already happened, of course.

Viewing 1 replies (of 1 total)

The topic ‘Log or Debug user interaction?’ is closed to new replies.

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## Tags

 * [log](https://wordpress.org/support/topic-tag/log/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ilia Tyker](https://wordpress.org/support/users/joanne123/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/log-or-debug-user-interaction/#post-11314075)
 * Status: not resolved