Title: Logging in problem
Last modified: December 3, 2018

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# Logging in problem

 *  Resolved [PaulMah](https://wordpress.org/support/users/paulmah/)
 * (@paulmah)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/logging-in-problem-2/)
 * Hi,
 * I only want members to be able to see and purchase tickets so am making them 
   login to purchase tickets (this is for a dedicated group). The ticket list page
   definitely exists but for some reason on the above page once you’ve entered the
   details to login it takes you to a “Oops couldn’t find the page” location.
 * Not quite sure where to go to change this? Any help would be appreciated. Happy
   to email login details to specific folks if needed.
 * Cheers…Paul
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flogging-in-problem-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [timrv](https://wordpress.org/support/users/timrv/)
 * (@timrv)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/logging-in-problem-2/#post-10951007)
 * Hello,
 * The login Page is controlled by WordPress. What I would guess is you may have
   a plugin that handles the redirection after logging in. I would suggest that 
   you try and disable plugins and only try to enable the EM and EM Pro only then
   try again.
 *  Plugin Support [angelo_nwl](https://wordpress.org/support/users/angelo_nwl/)
 * (@angelo_nwl)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/logging-in-problem-2/#post-10951767)
 * could it be another plugin causes this issue? you can try the new WP Safe Mode
   plugin for debugging (same EM author)
 *  Thread Starter [PaulMah](https://wordpress.org/support/users/paulmah/)
 * (@paulmah)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/logging-in-problem-2/#post-10958363)
 * Hi there,
 * Just unplugged every plugin bar EM and still getting the same problem. After 
   logging in the page goes to: /#em-booking Not quite sure what else I can try 
   now every plugin has been deactivated. Any further thoughts would be appreciated.
 * Cheers…Paul
 *  [timrv](https://wordpress.org/support/users/timrv/)
 * (@timrv)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/logging-in-problem-2/#post-10958609)
 * Hello,
 * EM doesn’t have a default redirect to the said link. There might be a custom 
   code or a plugin/setting that you have changed.
 * Have you also tried installing the plugin that angelo mentioned? [https://wordpress.org/plugins/wp-safe-mode/](https://wordpress.org/plugins/wp-safe-mode/)
 * Could you perhaps try and reset your EM Settings? Events > Admin Tools (Advanced)
   > Reset.
 * Please do make sure that you make a site backup (including database), This to
   ensure that you have a place to restore to.
 * If you have a EM Pro support subscription, You could login to the Pro support
   forum and submit the credentials there.
 *  Thread Starter [PaulMah](https://wordpress.org/support/users/paulmah/)
 * (@paulmah)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/logging-in-problem-2/#post-10967546)
 * Thanks for that Tim. I ended installing Private Content Plus and User Profiles
   Made Easy and they worked a treat. Once a member logs in they are taken to whatever
   page I want. It might be worth mentioning on the EM text somewhere that if you
   set bookings to members only that other plugins might be needed.
 * Thanks everyone.
 * Cheers…Paul

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Logging in problem’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [PaulMah](https://wordpress.org/support/users/paulmah/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/logging-in-problem-2/#post-10967546)
 * Status: resolved