Title: Login problems Last modified: August 30, 2016 --- # Login problems * [robertobabini](https://wordpress.org/support/users/robertobabini/) * (@robertobabini) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/) * Hello I work from the web and try to access the login page [http://bioginnastica.it/wp-login.php](http://bioginnastica.it/wp-login.php) Unfortunately, while until yesterday everything was working properly Now although it was not changed anything, after setting the correct user and password … ** Nothing happens, I access in a blank page and I can not see the board of management** * What do I have to do ? Thank You * Roberto [removed from public forum] Viewing 15 replies - 1 through 15 (of 15 total) * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696362) * Try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)( no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause. * If that does not resolve the issue, access your server via [FTP or SFTP](https://codex.wordpress.org/FTP_Clients), navigate to `/wp-content/themes/` and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule- out a theme-specific issue (theme functions can interfere like plugins). * Thread Starter [robertobabini](https://wordpress.org/support/users/robertobabini/) * (@robertobabini) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696363) * James wery kind I thank May be i’m stupid but, or inexpert How can I deactivate or reset without accessing * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696368) * Please see the directions above and guides linked to within. As stated, there is no Dashboard access required. * Thread Starter [robertobabini](https://wordpress.org/support/users/robertobabini/) * (@robertobabini) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696372) * I understand that it requires a level of expertise I haven.t Anyway thanks * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696373) * No time like the present to learn, I started in the same place. 🙂 * If you have any question regarding any step, let us know! * Thread Starter [robertobabini](https://wordpress.org/support/users/robertobabini/) * (@robertobabini) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696398) * Very polite James But really I don’t understand The page you give me the link leads to general information about the plugin * I realized that I should change the value with a: 0: {} But in the pages there isn’t a table wp_options related to my website * The back page of the instructions propose always just download something that I do not need * So I did not understand where is this table on the site, without performing access * [Ahir Hemant](https://wordpress.org/support/users/hemant-ahir/) * (@hemant-ahir) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696401) * Sorry to be interrupt between you and James! You have c-panel access ? there is one section phpmyadmin, You need to open your database and find wp_options table and then follow above guide. table is not stored in admin side or in any pages!! * Or simple you have FTP access ? then just rename plugin folder like plugin to plugin-old. * Thread Starter [robertobabini](https://wordpress.org/support/users/robertobabini/) * (@robertobabini) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696446) * No problem Ahir Unfortunately this website I inherited So I haven’t created it and I have nothing but web access No FTP and anything else like c-panel access Only the page to access the administration web panel which, I repeat , I do not know why but inaccessible * arghhhh * [Ahir Hemant](https://wordpress.org/support/users/hemant-ahir/) * (@hemant-ahir) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696448) * Sorry to say, without accessing you can’t do anything, once you get feel free to post here so we will help you more! Thanks * Thread Starter [robertobabini](https://wordpress.org/support/users/robertobabini/) * (@robertobabini) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696471) * Sorry to know Wish there was an easy solution Unfortunately no * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696480) * Yeah, the site is hosted somewhere, so you’ll need access to the hosting provider’s control panel. Otherwise, you can’t do fixes like this, manage the hosting account itself, and eventually pay the hosting bill once it’s due. * Thread Starter [robertobabini](https://wordpress.org/support/users/robertobabini/) * (@robertobabini) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696483) * But it is strange that, with no file changes at last access or corrections website, the control panel disappears for unknown reasons I imagine it will not be just my problem * To err is human but to complicate life need a computer * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696486) * A blank page means that PHP has crashed, typically caused by a function conflict. Those function conflicts are typically introduced by plugins or theme functions. * Thread Starter [robertobabini](https://wordpress.org/support/users/robertobabini/) * (@robertobabini) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696487) * I understand but… without any changes intoduced by me ? Is not a serious function * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696488) * It could have simply been introduced by a plugin or theme update. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Login problems’ is closed to new replies. ## Tags * [login problems](https://wordpress.org/support/topic-tag/login-problems/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 15 replies * 3 participants * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/) * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/login-problems-77/#post-6696488) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics