• Resolved penuel00

    (@penuel00)


    Hello ,
    Ive setup the quiz to be taken by people who are logged in as subscribers,

    when users try to login the screen reloads and comes back to the login screen hence they are unable to take the test

    its urgent how can i solve this?

    subscriber detail
    u : [email protected]
    p : nanny123

    admin acccess
    u : [email protected]
    p : LRSuwe9N0gua(@mG2G8qgXFT

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @penuel00,

    Thank you for the topic.

    I have passed your case to our Development Team for further investigation.

    They have checked and noticed that there are some limitations on your website, due to which, we are unable to check the plugins you are currently using.

    So, please provide us with full Admin access so that we can check your case and help you to solve it.

    If this and checking the case seems confidential to you and you don’t want to write it here, please contact us via this form for further investigation of your case. Our customer care specialists are always ready to help you.

    Looking forward to your reply.

    Thank you.

    Thread Starter penuel00

    (@penuel00)

    please use the access below

    admin acccess
    u : [email protected]
    p : LRSuwe9N0gua(@mG2G8qgXFT

    Plugin Support Jasmine

    (@hyenokian)

    Dear @penuel00,

    Thank you for your reply.

    Please remove the admin credentials as this is a public forum.
    Providing any kind of access credentials is not permitted in this framework.

    By the way, we have received your message via email and I have already passed your case to our Development Team for further investigation.

    We will let you know once the solution is found for the problem you are experiencing.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Login Screen keeps reloading’ is closed to new replies.