Title: logo error
Last modified: February 29, 2020

---

# logo error

 *  [alec12x](https://wordpress.org/support/users/alec12x/)
 * (@alec12x)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/logo-error-7/)
 * when I change the logo in customize menu it appears to be changed in the customize
   menu however when I go back to the homepage the previous logo is unchanged the
   new logo doesn’t appear (theme Astra with elementor template).
    please help me.
    -  This topic was modified 6 years, 3 months ago by [alec12x](https://wordpress.org/support/users/alec12x/).
    -  This topic was modified 6 years, 3 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
      Reason: Moved to Fixing WordPress, this is not an Everything else WordPress
      topic

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Samuel O.](https://wordpress.org/support/users/wpcoworker/)
 * (@wpcoworker)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/logo-error-7/#post-12494311)
 * I had faced this issue. It is not actually an issue. The customizer has multiple
   logo settings. One is for sticky header, one is for mobile (retina) header etc.
   Please ensure you replace logo in all places. I hope this helps.
 *  [Ankush4475](https://wordpress.org/support/users/ankush4475/)
 * (@ankush4475)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/logo-error-7/#post-12494313)
 * Hi
 * Don’t go on customize ,
    in astra theme they have themeoption
 * Address will be
    Apperance > theme option or in Admin sidebar you will see the
   option , don’t use customize.
 * if above formula not works then use shortcut method below:
    1. install filemanager
   plugin 2. check default address of logo 3. go to that address and replace the
   image file with same name
 * and clear all cache and check
 * _[ [Signature moderated](https://wordpress.org/support/guidelines/#do-not-spam)]_
    -  This reply was modified 6 years, 3 months ago by [Yui](https://wordpress.org/support/users/fierevere/).
    -  This reply was modified 6 years, 3 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 *  Thread Starter [alec12x](https://wordpress.org/support/users/alec12x/)
 * (@alec12x)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/logo-error-7/#post-12495344)
 * thanks, [@wpcoworker](https://wordpress.org/support/users/wpcoworker/), and [@ankush4475](https://wordpress.org/support/users/ankush4475/)
   I tried what you suggested but the logo remains unchanged. I don’t know what’s
   happening I installed Astra theme and tried to import demo theme using the one-
   click import plugin but it asks to upload files manually unable to get the Astra
   demo template I am forced to use elementor’s template (growth marketing)
    and
   in the case of logo error is this astra theme’s fault or it’s elementor’s template
   fault who knows?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘logo error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [alec12x](https://wordpress.org/support/users/alec12x/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/logo-error-7/#post-12495344)
 * Status: not resolved

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