Title: Long Description Missing Last modified: June 29, 2022 --- # Long Description Missing * Resolved [cseevinck](https://wordpress.org/support/users/cseevinck/) * (@cseevinck) * [3 years, 11 months ago](https://wordpress.org/support/topic/long-description-missing/) * I have a fresh copy of WordPress. Installed Woocommerce with Storefront theme. When I try to create a product, I do not see a long description field in the backend of the site. * Here is the Status Report: ### WordPress Environment ### * WordPress address (URL): [http://paramount.chs-webs.com](http://paramount.chs-webs.com) Site address (URL): [http://paramount.chs-webs.com](http://paramount.chs-webs.com) WC Version: 6.6.1 REST API Version: ✔ 6.6.1 WC Blocks Version: ✔ 7.6.2 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0 WP Multisite:– WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – * ### Server Environment ### * Server Info: Apache PHP Version: 7.4.29 PHP Post Max Size: 516 MB PHP Time Limit: 60 PHP Max Input Vars: 1000 cURL Version: 7.81.0 OpenSSL/1.1.1n * SUHOSIN Installed: – MySQL Version: 5.6.41-84.1 Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ * ### Database ### * WC Database Version: 6.6.1 WC Database Prefix: wp_ Total Database Size: 4.02MB Database Data Size: 2.92MB Database Index Size: 1.10MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_options: Data: 2.19MB + Index: 0.04MB + Engine MyISAM wp_postmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_posts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_usermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB * ### Post Type Counts ### * attachment: 4 page: 8 post: 2 product: 1 * ### Security ### * Secure connection (HTTPS): ❌ Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ * ### Active Plugins (1) ### * WooCommerce: by Automattic – 6.6.1 * ### Inactive Plugins (0) ### * ### Must Use Plugins (1) ### * Endurance Page Cache: by Mike Hansen – 2.2 * ### Settings ### * API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- 5 (rated-5) * Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ * ### WC Pages ### * Shop base: #7 – / Cart: #8 – /index.php/cart/ Checkout: #9 – /index.php/checkout/ My account: #10 – /index.php/my-account/ Terms and conditions: ❌ Page not set * ### Theme ### * Name: Storefront Version: 4.1.1 Author URL: [https://woocommerce.com/](https://woocommerce.com/) Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ * ### Templates ### * Overrides: – * ### Admin ### * Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion- sample-products homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway- suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page wc-pay-subscriptions-page * Disabled Features: minified-js settings * Daily Cron: ✔ Next scheduled: 2022-06-30 19:27:35 +00:00 Options: ✔ Notes: 39 Onboarding: completed * ### Action Scheduler ### * Complete: 6 Oldest: 2022-06-29 19:31:35 +0000 Newest: 2022-06-29 19:31:35 +0000 * Pending: 1 Oldest: 2022-06-30 19:28:44 +0000 Newest: 2022-06-30 19:28:44 +0000 * ### Status report information ### * Generated at: 2022-06-29 19:36:58 +00:00 ` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flong-description-missing%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Support [nathvi V. a11n](https://wordpress.org/support/users/nathvi/) * (@nathvi) * [3 years, 11 months ago](https://wordpress.org/support/topic/long-description-missing/#post-15782940) * Hello [@cseevinck](https://wordpress.org/support/users/cseevinck/) * The Long description should be available below the Product name, below you’ll find an example from my test site: * * Long description: [https://d.pr/YHDoMH](https://d.pr/YHDoMH) * Short description: [https://d.pr/QO3u3e](https://d.pr/QO3u3e) * Product on the frontend: [https://d.pr/CD4ilN](https://d.pr/CD4ilN) * Hope this helps! * Thread Starter [cseevinck](https://wordpress.org/support/users/cseevinck/) * (@cseevinck) * [3 years, 11 months ago](https://wordpress.org/support/topic/long-description-missing/#post-15782996) * [@nathvi](https://wordpress.org/support/users/nathvi/) thanks very much. Yes is helps. I was looking for a field “long description”. I did not realize that the post content is used for that. * Plugin Support [nathvi V. a11n](https://wordpress.org/support/users/nathvi/) * (@nathvi) * [3 years, 11 months ago](https://wordpress.org/support/topic/long-description-missing/#post-15783042) * [@cseevinck](https://wordpress.org/support/users/cseevinck/) Glad to help! * I’ll mark this thread as resolved for now. Should you have any questions, feel free to let us know. Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Long Description Missing’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 3 replies * 2 participants * Last reply from: [nathvi V. a11n](https://wordpress.org/support/users/nathvi/) * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/long-description-missing/#post-15783042) * Status: resolved