• Resolved soloaror

    (@soloaror)


    The menu for my website has stopped working on mobile devices. How can I restore its functionality? I’ve tried a couple of solutions without success.

    The page I need help with: [log in to see the link]

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  • Thread Starter soloaror

    (@soloaror)

    The menu for my website has stopped working on mobile devices. How can I restore its functionality? I’ve tried a couple of solutions without success.

    Yes I can see that the mobile menu is not working. When I inspected the page, I saw that the element that should contain the menu (class: mobile_menu_bar) doesn’t have any child elements, so the menu is simply not being loaded (compared to the desktop menu that loads and it’s hidden on mobile).

    I can see that, when opening the DevTools in the browser, and checking the console, there is an error regarding the jquery-migrate asset and the Divi theme.

    First, go to Divi -> Theme Settings, and in the General -> Performance tab, see if you have any settings enabled to differ jquery and other 3rd party assets. Uncheck those options, save and see if that fixes the issue.

    If not, consider running a Conflict Test, by making a backup, and deactivating all the plugins that aren’t related to the theme, in order to find the component that is causing this.

    Kind regards,
    Jair.

    Thread Starter soloaror

    (@soloaror)

    Followed your instruction and had the issue rectified. Thanks

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