Hi @shwetaarya
Thanks for writing in,
To enable the lost password feature in your login forms, please go to: User Registration > Settings > General > Login Option and scroll to find ‘Enable Lost Password’. Please enable this option and you are done. Please check the screenshot in the link below for reference.
https://prnt.sc/1zqq37n
I hope this helps.
Regards!
WPEverest Support Team
Hello @sandippokharel
Thank you for your reply,
I have already enabled this option but still not shown the lost password option. can you please check?
https://prnt.sc/1zqrt6o
Website URL: http://logistics.berylindia.xyz/?ur_preview=true&form_id=971
best
Hi @shwetaarya
Sorry for the late response,
Since this issue is not being replicated in our testing sites, this might be a plugin conflict. Would you please check once?
For this, deactivate all the plugins except User Registration and then see if the issue occurs or not. If not, activate the plugins one by one to know the faulty one and let us know the result.
Regards!
WPEverest Support Team.
Hi @shwetaarya
Since you haven’t written us back for a few days/weeks, we are going to mark this ticket as resolved.
Please let us know if you have any questions.
Regards!