Title: Lost Password Behavior
Last modified: August 19, 2016

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# Lost Password Behavior

 *  [steadydigital](https://wordpress.org/support/users/steadydigital/)
 * (@steadydigital)
 * [17 years ago](https://wordpress.org/support/topic/lost-password-behavior/)
 * A few users on a wordpress site I manage got error messages when trying to reset
   a password via a link that was sent to them after submitting the “lost password”
   form. The error message stated the following: “Sorry, key does not appear to 
   be valid.”
 * I tested and also got the error message. However, the problem has now resolved
   and instead of getting the error message, an email is generated which gives me
   a new password to use for the site.
 * It’s strange that the problem resolved on its own because no modifications were
   made to any of the site files in order to resolve this issue. I’m just wondering
   if anyone else has experienced these errors on 2.7 and up.

The topic ‘Lost Password Behavior’ is closed to new replies.

## Tags

 * [invalid key](https://wordpress.org/support/topic-tag/invalid-key/)
 * [lost](https://wordpress.org/support/topic-tag/lost/)
 * [passowrd](https://wordpress.org/support/topic-tag/passowrd/)
 * [reset](https://wordpress.org/support/topic-tag/reset/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 0 replies
 * 1 participant
 * Last reply from: [steadydigital](https://wordpress.org/support/users/steadydigital/)
 * Last activity: [17 years ago](https://wordpress.org/support/topic/lost-password-behavior/)
 * Status: not resolved

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