Title: Lost Preview Last modified: August 30, 2016 --- # Lost Preview * Resolved [PresidentVGSect4](https://wordpress.org/support/users/presidentvgsect4/) * (@presidentvgsect4) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/) * Bhaldie, * Lost the Preview, get the message No Preview Available. * [http://www.vgsect4.com](http://www.vgsect4.com) * [https://wordpress.org/plugins/memphis-documents-library/](https://wordpress.org/plugins/memphis-documents-library/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/lost-preview/page/2/?output_format=md) [→](https://wordpress.org/support/topic/lost-preview/page/2/?output_format=md) * Thread Starter [PresidentVGSect4](https://wordpress.org/support/users/presidentvgsect4/) * (@presidentvgsect4) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836300) * Sorry, updated to 3.1 from 3.0.16. * Rolled back to 3.0.16 and things are ok again. * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836348) * Yes box preview is gone now, I had to go back to google docs. * It was going to cost money to use the api and that isn’t feasible for me. * As for my its not showing, that is an issue. It should work without a issue. * Thread Starter [PresidentVGSect4](https://wordpress.org/support/users/presidentvgsect4/) * (@presidentvgsect4) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836362) * I understand, when I click on preview, I get the message that No Preview is Available. * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836503) * I’m working on a solution for you the next version should fix your issues. * Thread Starter [PresidentVGSect4](https://wordpress.org/support/users/presidentvgsect4/) * (@presidentvgsect4) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836510) * Thanks, I appreciate the help! * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836512) * The new update has been release. The process has changed a little, you can still use Box View but you will now need to register with them to get you own API key, this work around keeps Box in mDocs. * Thread Starter [PresidentVGSect4](https://wordpress.org/support/users/presidentvgsect4/) * (@presidentvgsect4) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836517) * Bhaldie, * I updated the version and I got to the site. I created the API key for Box View. * Typed it into the settings screen. * Preview now comes up: * A document with “document_id” 0edea780ac2d480b8210421726746cd3 does not exist. * I apologize for being the problem child here, but what am I doing wrong? * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836518) * Did u enter your api key into settings? * Thread Starter [PresidentVGSect4](https://wordpress.org/support/users/presidentvgsect4/) * (@presidentvgsect4) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836519) * Yes Sir * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836520) * Sorry u will have to run the box view update again from the options drop down * Thread Starter [PresidentVGSect4](https://wordpress.org/support/users/presidentvgsect4/) * (@presidentvgsect4) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836521) * Got it, will run it now. * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836523) * Let me know the results * Thread Starter [PresidentVGSect4](https://wordpress.org/support/users/presidentvgsect4/) * (@presidentvgsect4) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836524) * I ran the updater and did not seem to get any results, if I manually update a file the preview returns. * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836525) * shot looks like it is broken, * here are your choices * – rollback intill i fix it – manually update each file – wait for the fix * Thread Starter [PresidentVGSect4](https://wordpress.org/support/users/presidentvgsect4/) * (@presidentvgsect4) * [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/#post-6836526) * Will manually update, and will wait for the next rev. * No problem. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/lost-preview/page/2/?output_format=md) [→](https://wordpress.org/support/topic/lost-preview/page/2/?output_format=md) The topic ‘Lost Preview’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/memphis-documents-library_91918f. svg) * [Memphis Documents Library](https://wordpress.org/plugins/memphis-documents-library/) * [Frequently Asked Questions](https://wordpress.org/plugins/memphis-documents-library/#faq) * [Support Threads](https://wordpress.org/support/plugin/memphis-documents-library/) * [Active Topics](https://wordpress.org/support/plugin/memphis-documents-library/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/memphis-documents-library/unresolved/) * [Reviews](https://wordpress.org/support/plugin/memphis-documents-library/reviews/) * 16 replies * 2 participants * Last reply from: [PresidentVGSect4](https://wordpress.org/support/users/presidentvgsect4/) * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/lost-preview/page/2/#post-6836555) * Status: resolved