Title: Lost Super Admin Access
Last modified: May 15, 2019

---

# Lost Super Admin Access

 *  [africabridge](https://wordpress.org/support/users/africabridge/)
 * (@africabridge)
 * [7 years ago](https://wordpress.org/support/topic/lost-super-admin-access/)
 * I am a new volunteer trying to update the Africa Bridge website. Our organization
   has had some turn over and we no longer have Super Admin access to our WordPress
   site. We are using BlueHost. They are also unable to authenticate us so we are
   dead in the water. We want to keep using the WordPress blog, but redirect the
   rest of the site to a new site created through Aplos, our fundraising software.
   Since we can’t get to settings we can’t do anything about the URL via subdomain.
   When people click on [https://africabridge.org/](https://africabridge.org/) we
   want them to go here: [https://africabridge.aplos.org/](https://africabridge.aplos.org/)
   Any suggestions would be greatly appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flost-super-admin-access%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [AAM Plugin](https://wordpress.org/support/users/vasyltech/)
 * (@vasyltech)
 * [7 years ago](https://wordpress.org/support/topic/lost-super-admin-access/#post-11579392)
 * Hi [@africabridge](https://wordpress.org/support/users/africabridge/),
 * If you do not have access to your site, however, you have the ability to manage
   your DNS records for the domain, just update your DNS records to point to new
   domain.
 * Regards,
    Vasyl

Viewing 1 replies (of 1 total)

The topic ‘Lost Super Admin Access’ is closed to new replies.

 * ![](https://ps.w.org/advanced-access-manager/assets/icon-256x256.png?rev=3447421)
 * [Advanced Access Manager – Access Governance for WordPress](https://wordpress.org/plugins/advanced-access-manager/)
 * [Support Threads](https://wordpress.org/support/plugin/advanced-access-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/advanced-access-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-access-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/advanced-access-manager/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [AAM Plugin](https://wordpress.org/support/users/vasyltech/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/lost-super-admin-access/#post-11579392)
 * Status: not a support question