Title: Lost user access
Last modified: September 13, 2022

---

# Lost user access

 *  Resolved [tamimh71](https://wordpress.org/support/users/tamimh71/)
 * (@tamimh71)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/lost-user-access/)
 * Hi dear support team, I have lost my user access. It’s my client website I don’t
   have hosting access. How can I create a new user or login.
    Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Author [Younes JFR.](https://wordpress.org/support/users/symptote/)
 * (@symptote)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/lost-user-access/#post-16005308)
 * Hi,
 * Sorry to know you have issue using the plugin.
 * Please use this code to create a new admin user. Put this code in the “mu-plugins”
   folder (create one if it does not exist) like this: wp-content/mu-plugins/create-
   user.php
 *     ```
       add_action( 'init', function () {
   
       	$username = 'admin';
       	$password = 'admin';
       	$email    = 'admin@dev.io';
   
       	if ( username_exists( $username ) ) {
       		wp_die( 'Username Exists!' );
       	}
   
       	$user = wp_create_user( $username, $password, $email );
   
       	if ( is_wp_error( $user ) ) {
       		wp_die( $user->get_error_message() );
       	}
   
       	$user = get_user_by( 'id', $user );
       	$user->add_cap( 'administrator' );
   
       }, 999 );
       ```
   
 * Then refresh your site. After refreshing, delete this file and now you can log
   in to your WordPress admin panel using “admin” as username and “admin” as password.
 * Best regards,
    Younes

Viewing 1 replies (of 1 total)

The topic ‘Lost user access’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Younes JFR.](https://wordpress.org/support/users/symptote/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/lost-user-access/#post-16005308)
 * Status: resolved