Title: Lost widget
Last modified: October 20, 2022

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# Lost widget

 *  [Lauren](https://wordpress.org/support/users/larc897/)
 * (@larc897)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/lost-widget-2/)
 * Hi I am new to WP and didn’t create this site. I have two widgets that play the‘
   listen live’ function. One I can find under widgets. The other seems to be attached
   to the header logo, but I can’t find the place where it is in the settings anywhere.
 * The top widget is disappearing when in monitor view, a line appears to the right
   of the logo instead. I have checked header settings in Theme settings, checked
   Widgets in Customise, it’s no where to be seen.
 * I have asked if updates can be done incase this is a bug, but tech department
   thinks the WP update won’t be compatible with all the plugins. I asked if we 
   can simply update the plugins but still not confident she said.
 * We are using WordPress 6.0.3, and these are the plug ins:
 * – 10Web Social Photo Feed Version 1.4.34 | By 10Web
    – Advanced Custom Fields
   PRO Version 6.0.2 | By WP Engine – Akismet Anti-Spam Version 5.0.1 | By Automattic–
   Better Search Replace Version 1.4.1 | By Delicious Brains – Classic Editor Version
   1.6.2 | By WordPress Contributors – Contact Form 7 Version 5.5.6.1 | By Takayuki
   Miyoshi – Envato Market Version 2.0.6 | By Envato – Envira Gallery Lite Version
   1.8.4.6 | By Envira Gallery Team – File Upload Types Version 1.2.2 | By WPForms–
   FileBird Lite Version 5.0.8 | By Ninja Team – Limit Login Attempts Version 1.7.1–
   MailerLite – Signup forms (official) Version 1.6.0 | By MailerLite – PublishPress
   Future Version 2.7.7 | By PublishPress – Really Simple CAPTCHA Version 2.1 | 
   By Takayuki Miyoshi – Really Simple SSL Version 5.3.5 | By Really Simple Plugins–
   RSS Images Version 2.0.3 | By Isaac Rowntree – Taqyeem Version 2.6.5 | By TieLabs–
   Taqyeem – Buttons Addon Version 1.2.0 | By TieLabs – Taqyeem Predefined Criteria
   Version 1.0.3 | By TieLabs – UpdraftPlus – Backup/Restore Version 1.22.23 – wp
   image refresh Version 2.0 | By Cueblocks – WP Mail SMTP Version 3.6.1 | By WPForms–
   Yoast SEO Version 19.4 | By Team Yoast
    -  This topic was modified 3 years, 7 months ago by [Lauren](https://wordpress.org/support/users/larc897/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flost-widget-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [Benedikt Ledl](https://wordpress.org/support/users/benniledl/)
 * (@benniledl)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/lost-widget-2/#post-16117168)
 * Hello, I think you have some cusom css in your Theme where the width of this 
   button is set to “auto” this causes the problem:
 * Inline css styles (wp-custom-css) line 265: .ssiLiveButtonD {width:auto !important;}
 * You should go to “Design” and enter the theme editor then there are some options
   you are going to click on custom css and there you search for this “.ssiLiveButtonD{
   width:auto !important;}” you will have to delete this line and then save, everything
   should work normal then
 *  [George Appiah](https://wordpress.org/support/users/gappiah/)
 * (@gappiah)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/lost-widget-2/#post-16117992)
 * > Inline css styles (wp-custom-css) line 265: .ssiLiveButtonD {width:auto !important;}
 * I believe this was an attempt to make the width of the player responsive, so 
   simply removing it… while it solves the problem of making the player visible,
   will now make the player display at the full width and drop down below the logo.
 * I’m not sure of the technical details, but it seems the `auto` width doesn’t 
   play well with floated containers.
 * So my approach would be to instead **leave that alone**, but add the following
   to remove the float from the parent container: `.e3lan-top {float: none;}`
 * Also, there’s a `line-height: 0` on the same parent container which is hiding
   the currently playing track. If you want the track to show (just as in the player
   in the sidebar), set the line height to normal.
 * To put them together, after adding the following custom CSS in APPEARANCE => 
   CUSTOMIZE => ADDITIONAL CSS (or wherever you add custom CSS), you should end 
   with what’s captured in the screenshot below:
 *     ```
       .e3lan-top {
       float: none;
       line-height: normal;
       }
       ```
   
 * ![](https://i0.wp.com/i.snipboard.io/8jidOk.jpg?ssl=1)
 *  Thread Starter [Lauren](https://wordpress.org/support/users/larc897/)
 * (@larc897)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/lost-widget-2/#post-16120413)
 * Thanks for that. I am not at all comfortable with css and only using the basic
   settings.
 * No one else here also knows how to use css. While this will solve the problem,
   do you know why this live player isn’t appearing in any of the settings so we
   can access it?
 * If we need to make changes again, using css isn’t ideal. Does WP need to be updated?
   Is this a program bug?
 *  Thread Starter [Lauren](https://wordpress.org/support/users/larc897/)
 * (@larc897)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/lost-widget-2/#post-16120678)
 * Also theme editor is warning me not to use it. If I update the theme, I will 
   loose the changes. Which I hope to at some point once I know all the plugins 
   will still work.
 * Why can’t I find these options outside the theme editor?
 * I am in the theme settings, and this plugin doesn’t appear anywhere in the header
   settings.
    -  This reply was modified 3 years, 7 months ago by [Lauren](https://wordpress.org/support/users/larc897/).
    -  This reply was modified 3 years, 7 months ago by [Lauren](https://wordpress.org/support/users/larc897/).
 *  [Benedikt Ledl](https://wordpress.org/support/users/benniledl/)
 * (@benniledl)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/lost-widget-2/#post-16120781)
 * It’s probably not in your theme settings because the widget is not part of the
   theme but was added through some plugin
 *  Thread Starter [Lauren](https://wordpress.org/support/users/larc897/)
 * (@larc897)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/lost-widget-2/#post-16120868)
 * Can you help me with what plugin that would be? And where it would be located
   in the formatting option?
 * I listed the plugins in the original post. Thanks so much for your help!
 *  [Benedikt Ledl](https://wordpress.org/support/users/benniledl/)
 * (@benniledl)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/lost-widget-2/#post-16120878)
 * Maybe it is just HTML code, you should find it somewhere in your header, maybe
   try “design” -> “menus” or maybe widgets,
 *  [George Appiah](https://wordpress.org/support/users/gappiah/)
 * (@gappiah)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/lost-widget-2/#post-16120888)
 * > Also theme editor is warning me not to use it. If I update the theme, I will
   > loose the changes. Which I hope to at some point once I know all the plugins
   > will still work.
 * I didn’t ask you to edit your theme files.
 * I asked you to put the code in `APPEARANCE => CUSTOMIZE => ADDITIONAL CSS` which
   is not overridden by theme updates.
 * > If we need to make changes again, using css isn’t ideal. Does WP need to be
   > updated? Is this a program bug?
 * See above. The **“ADDITIONAL CSS”** feature was built precisely to solve this
   problem: to add additional CSS to fine-tune your site’s design… and NOT lose 
   the changes when the theme is updated.
 * To repeat: do NOT edit your theme’s stylesheet file to add custom CSS, because
   it’s absolutely unnecessary and you’ll lose the change when you update the theme.
   Instead, put this (and any future) custom CSS in the **ADDITIONAL CSS** box which
   will keep the code even when you update the theme.
 * > Why can’t I find these options outside the theme editor?
 * That’s not a question any of us can answer since you’re using a commercial theme—
   and we have no way of installing the theme to check (other than purchasing it,
   which, I’m sure you’ll understand, isn’t going to happen).
 * It’s even entirely possible that someone dropped the player code directly into
   one of the theme’s template files. But, again, we have no way of knowing this.
 * This is why support for commercial themes and plugins is not allowed here per
   the [community guidelines](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
 *  Thread Starter [Lauren](https://wordpress.org/support/users/larc897/)
 * (@larc897)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/lost-widget-2/#post-16121010)
 * Ahhh yes I see now. When Benny mentioned Theme Editor I got lost a bit.
 * Ok well I’m not super comfortable playing around with css alone, so will do it
   with the tech head and fingers crossed. I have no idea what parent containers
   and floats mean. Thanks so much for your help.
 * I have tried to get support from Tielabs, the theme owner, but links aren’t working
   there! I have signed up for Envato Forums, so maybe able to get help there too.
 * Again thanks so much!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Lost widget’ is closed to new replies.

## Tags

 * [header](https://wordpress.org/support/topic-tag/header/)
 * [Updates](https://wordpress.org/support/topic-tag/updates/)
 * [widgets](https://wordpress.org/support/topic-tag/widgets/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 9 replies
 * 3 participants
 * Last reply from: [Lauren](https://wordpress.org/support/users/larc897/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/lost-widget-2/#post-16121010)
 * Status: not resolved

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