Title: LS image optimization progress 0%
Last modified: September 14, 2022

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# LS image optimization progress 0%

 *  Resolved [docjojo](https://wordpress.org/support/users/docjojo/)
 * (@docjojo)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/)
 * Hello,
 * I have to domains with one WordPress Installation running on a Shared Server.
 * 1. Wortschusterei.de and
    2. lebensflow.de
 * Both wp installations use the LS cache plugin with image optimization activated.
 * On 1. image were optimized correctly.
    But on 2. the progress is 0%
 * Even though the settings are the same.
 * Any help appreciated.
    Regards Chris
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fls-image-optimization-progress-0%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Thread Starter [docjojo](https://wordpress.org/support/users/docjojo/)
 * (@docjojo)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/#post-16009696)
 * How can I upload a screenshot here?
 *  Thread Starter [docjojo](https://wordpress.org/support/users/docjojo/)
 * (@docjojo)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/#post-16009743)
 * When I hit ‚gather image data‘ I get:
    Gathered 1676 images successfully. But
   the queue to process the images is not started. Progress stays 0%.
 * quick dashboard says:
 *     ```
       Domains
        	 	Services Quota Usage	 
       Domain	Status	CDN	Img Opt.	Page Opt.	LQIP	Add Date
   
       wortschusterei.de
       20%
       0%
       0%
       2022-09-12
   
       lebensflow.de	OK	—	
       0%
       0%
       0%
       2022-09-12
       ```
   
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/#post-16011152)
 * Hi,
 * you can upload it to somewhere like imgur , or just google drive, dropbox ..etc
 * and also please provide the report number , you can get it in toolbox -> report-
   > click “send to LiteSpeed”
 * best regards,
 *  Thread Starter [docjojo](https://wordpress.org/support/users/docjojo/)
 * (@docjojo)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/#post-16012528)
 * Thank you. I fixed the problem by deleting all optimized data and settings Auto
   corn and auto pull to „off“. This way i got the button „send images…“. After 
   that I turned the auto features „on“ again and the plug-in continued …
    99% groups
   completed now. And 100% images. 16 groups left, and i don‘t know why they are
   not processed. So most of the problem solved – just the 16 groups are left open.
 * Report number: TXNUZMSW
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/#post-16015006)
 * please do me a screenshot on image optm page.
 *  Thread Starter [docjojo](https://wordpress.org/support/users/docjojo/)
 * (@docjojo)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/#post-16015757)
 * [https://drive.google.com/file/d/1EXCq2QKAfnrThFkHhhx7n7lKjjy5GzsL/view?usp=sharing](https://drive.google.com/file/d/1EXCq2QKAfnrThFkHhhx7n7lKjjy5GzsL/view?usp=sharing)
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/#post-16018426)
 * what does it happen if you click “gather image data” ?
 *  Thread Starter [docjojo](https://wordpress.org/support/users/docjojo/)
 * (@docjojo)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/#post-16018874)
 * Processing for a second or two – but no changes.
 *  [usabe](https://wordpress.org/support/users/usabe/)
 * (@usabe)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/#post-16419180)
 * Hi [@docjojo](https://wordpress.org/support/users/docjojo/)
 * Those open 16 groups normally come from some non-sense image records in the database,
   like some image records without real image source. We need to manually cleanup
   those non-sense records to fix the problem. Future lscwp will handle such cases
   automatically. It’s in the plan.
 * Due to inactivity of this topic and many updates on lscwp in the past 4 months,
   I will mark this topic as “resolved”. If you still have such issues, please feel
   free to open a new ticket and reference this one. We will check into this further
   if needed.
 *  Thread Starter [docjojo](https://wordpress.org/support/users/docjojo/)
 * (@docjojo)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/#post-16419220)
 * Thank you!

Viewing 10 replies - 1 through 10 (of 10 total)

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 * 11 replies
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 * Last reply from: [docjojo](https://wordpress.org/support/users/docjojo/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/ls-image-optimization-progress-0/#post-16419220)
 * Status: resolved