Title: Magic Quotes Error Message Last modified: August 21, 2016 --- # Magic Quotes Error Message * Resolved [nycexs](https://wordpress.org/support/users/nycexs/) * (@nycexs) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/) * I’m getting the following message upon form submission: * > Apologies. There was an error receiving your order. Please try again. > mail: Array ( [type] => 8192 [message] => Directive ‘magic_quotes_gpc’ is deprecated > in PHP 5.3 and greater [file] => Unknown [line] => 0 ) * I disabled theme and all plugins except for WPPizza and WPPizza Add Ingredients. Any help or suggestions would be greatly appreciated. * ~Xenia * [https://wordpress.org/plugins/wppizza/](https://wordpress.org/plugins/wppizza/) Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [ollybach](https://wordpress.org/support/users/ollybach/) * (@ollybach) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622555) * [https://www.google.co.uk/#q=Directive+’magic_quotes_gpc’+is+deprecated](https://www.google.co.uk/#q=Directive+’magic_quotes_gpc’+is+deprecated) * there are a ton of answers to that one really. * has nothing to do with the plugin as such * essentially though, turn off magic quotes * Thread Starter [nycexs](https://wordpress.org/support/users/nycexs/) * (@nycexs) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622624) * Thanks, I’ll give it a go. * Plugin Author [ollybach](https://wordpress.org/support/users/ollybach/) * (@ollybach) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622625) * ok, if you run into problems after that’s been dealt with , let me know * Thread Starter [nycexs](https://wordpress.org/support/users/nycexs/) * (@nycexs) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622702) * Okay, fixed the magic quotes problem via hosting. Then I resaved the Order Settings. * Now I get: * > Apologies. There was an error receiving your order. Please try again. > mail: * Plugin Author [ollybach](https://wordpress.org/support/users/ollybach/) * (@ollybach) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622704) * in wppizza->settings->Select Type of Mail Delivery: * can you select PHPMailer there and tell me what it says then ? (tends to give better error messages) * Thread Starter [nycexs](https://wordpress.org/support/users/nycexs/) * (@nycexs) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622719) * It was set to default, I tried all three and got: * > default [uses mail] returns> mail: > WordPress Mail Fuction [uses wp_mail] returns> wp_mail: > HTML and Plaintex [uses PHPMailer] returns> phpmailer: Could not instantiate > mail function. * I also move the “wppizza-order-html-email.php” from the wppizza template directory to my theme folder before using the HTML settings. * Plugin Author [ollybach](https://wordpress.org/support/users/ollybach/) * (@ollybach) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622725) * a few links that might solve this for you. depends entirely on your setup though * first and foremost though, ensure that your server is actualy configured to send mail !!! * [http://forums.codewalkers.com/php-coding-7/phpmailer-error-could-not-instantiate-mail-function-720775.html](http://forums.codewalkers.com/php-coding-7/phpmailer-error-could-not-instantiate-mail-function-720775.html) * [http://stackoverflow.com/questions/1297084/phpmailer-error-could-not-instantiate-mail-function](http://stackoverflow.com/questions/1297084/phpmailer-error-could-not-instantiate-mail-function) and as always * [https://www.google.co.uk/search?q=phpmailer%3A+Could+not+instantiate+mail+function](https://www.google.co.uk/search?q=phpmailer%3A+Could+not+instantiate+mail+function) * PS: this has nothing to do with where wppizza-order-html-email.php is * Plugin Author [ollybach](https://wordpress.org/support/users/ollybach/) * (@ollybach) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622726) * you can also try a wordpress plugin that sends mails via smtp (can’t recall exactly what it’s called but shouldnt be to hard to find ) * Plugin Author [ollybach](https://wordpress.org/support/users/ollybach/) * (@ollybach) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622727) * you can also try a wordpress plugin that sends mails via smtp (can’t recall exactly what it’s called but shouldnt be to hard to find ) * Plugin Author [ollybach](https://wordpress.org/support/users/ollybach/) * (@ollybach) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622728) * some of these i guess: * [http://wordpress.org/plugins/search.php?q=smtp](http://wordpress.org/plugins/search.php?q=smtp) * Thread Starter [nycexs](https://wordpress.org/support/users/nycexs/) * (@nycexs) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622736) * I tried the plugin on another host and it worked fine! -_- * My next question, is there any easy way to export the menu items. I’m running near crunch time. BTW, thank you for all of your help so far. * Plugin Author [ollybach](https://wordpress.org/support/users/ollybach/) * (@ollybach) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622743) * >I tried the plugin on another host and it worked fine! * gotto be the mail settings on that host really from what i can see (you could however – probably – use the phpmailer setting and edit wppizza-phpmailer-settings. php templates to use smtp to get around that * >My next question, is there any easy way to export the menu items * you mean other than tools->export ? * Thread Starter [nycexs](https://wordpress.org/support/users/nycexs/) * (@nycexs) * [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622766) * Yep…Good ol’ export. Thanks again! Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Magic Quotes Error Message’ is closed to new replies. * ![](https://ps.w.org/wppizza/assets/icon-256x256.png?rev=2498121) * [WPPizza - A Restaurant Plugin](https://wordpress.org/plugins/wppizza/) * [Frequently Asked Questions](https://wordpress.org/plugins/wppizza/#faq) * [Support Threads](https://wordpress.org/support/plugin/wppizza/) * [Active Topics](https://wordpress.org/support/plugin/wppizza/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wppizza/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wppizza/reviews/) * 13 replies * 2 participants * Last reply from: [nycexs](https://wordpress.org/support/users/nycexs/) * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/magic-quotes-error-message/#post-4622766) * Status: resolved