Title: Mail function not working
Last modified: April 9, 2020

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# Mail function not working

 *  Resolved [ana2788](https://wordpress.org/support/users/ana2788/)
 * (@ana2788)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mail-function-not-working/)
 * I’m not receiving confirmations emails after an event booking is completed. Do
   I need to do some sort of special configuration? All the other forms are working
   properly so I know that is not a server/hosting problem.
    Also, when the booking
   is completed I am not able to click on the finish button, it’s not working. How
   should I fix that. Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmail-function-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [ameliabooking](https://wordpress.org/support/users/ameliabooking/)
 * (@ameliabooking)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mail-function-not-working/#post-12650511)
 * Hi,
 * Thank you for contacting us.
 * Can you please contact us on our support platform here [https://tmsplugins.ticksy.com/](https://tmsplugins.ticksy.com/)
   so we can investigate this issue further and provide help.
 * Best regards.
 *  Thread Starter [ana2788](https://wordpress.org/support/users/ana2788/)
 * (@ana2788)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mail-function-not-working/#post-12653708)
 * So basically you don’t offer support unless you’re a premium customer.
 *  [justinsmassage](https://wordpress.org/support/users/justinsmassage/)
 * (@justinsmassage)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mail-function-not-working/#post-12653747)
 * That has been my experience with this company.
 *  Plugin Author [ameliabooking](https://wordpress.org/support/users/ameliabooking/)
 * (@ameliabooking)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mail-function-not-working/#post-12655292)
 * Hi,
 * You can contact us in Pre-purchase section on the support platform (for that 
   section you don’t need purchase code) so we can investigate this and help, since
   we will probably need some temporary login credentials that you can send us in
   private message.
 * Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Mail function not working’ is closed to new replies.

 * ![](https://ps.w.org/ameliabooking/assets/icon-256x256.png?rev=3429091)
 * [Booking for Appointments and Events Calendar - Amelia](https://wordpress.org/plugins/ameliabooking/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ameliabooking/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ameliabooking/)
 * [Active Topics](https://wordpress.org/support/plugin/ameliabooking/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ameliabooking/unresolved/)
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 * 4 replies
 * 3 participants
 * Last reply from: [ameliabooking](https://wordpress.org/support/users/ameliabooking/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/mail-function-not-working/#post-12655292)
 * Status: resolved