Title: Mailchimp error
Last modified: August 20, 2016

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# Mailchimp error

 *  Resolved [rpwilso](https://wordpress.org/support/users/rpwilso/)
 * (@rpwilso)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-error/)
 * Sends up a message that “>>You must fill in .” in red.
    The only thing requested
   to fill in is the e-mail address, and it is accurate. It worked with WordPress
   3.5, but not with 3.5.1.
 * [http://wordpress.org/extend/plugins/mailchimp/](http://wordpress.org/extend/plugins/mailchimp/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [mc_tak](https://wordpress.org/support/users/mc_tak/)
 * (@mc_tak)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-error/#post-3530661)
 * Hey rpwilso,
 * Sorry to hear about the issues that you’re having with the plugin. On my end,
   I’ve been able to use the plugin without issue since upgrading to 3.5.1, so the
   plugin should be compatible with this most recent version of WordPress.
 * So that we could take a closer look, do you have a link to the site that has 
   the active form, which throws the error message?
 * Also, do you have any required elements in your MailChimp list? For example, 
   while your form may only be showing the “Email Address” field, do you have any
   other fields in your MailChimp list, that might be marked as required? If so,
   would you be able to try disabling all additional ‘required’ fields inside of
   your MailChimp account, and trying again?
 * We look forward to hearing back!
 * -tk
 *  Thread Starter [rpwilso](https://wordpress.org/support/users/rpwilso/)
 * (@rpwilso)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-error/#post-3530767)
 * Hi,
    Sorry for the delay getting back. To the best of my knowledge, the only 
   required field is the e-mail address. I cannot find anywhere to tell it what 
   to require and what not to. Here is what I see at the bottom of the settings 
   page:
 * Merge Variables Included
    Name Tag Required? Include? Email Address EMAIL Y —
   First Name FNAME N Last Name LNAME N Contact Phone (optional) PNUMB N Interest
   Groups Error retrieving interest groups. Please re-import the list.
 * And then the “Update subscribe forms setting” button. Nowhere (that I can find)
   is there an option to even make the first name, last name, etc. a required field.
   When I access settings from Mailchimp in the plugin menu, or the “Mailchimp setup”
   option from the Settings sidebar, both send me to the same page. you can see 
   the signup issue here: [vegetables](http://realfoodsfredericton.ca/2010/?wpsc_product_category=vegetables)
 * Patrick
 *  [mc_tak](https://wordpress.org/support/users/mc_tak/)
 * (@mc_tak)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-error/#post-3530775)
 * Hey Patrick,
 * The Required setting will actually be setup inside of your MailChimp account,
   rather than from the WordPress side of things.
 * To ensure whether you have any fields set to required on your list, login to 
   your MailChimp account, then go to the Lists tab > Navigate to the list in question
   > click the gear/cog icon > Forms. From there, any required field should be indicated
   by a red asterisk.
 * Once you’ve ensured that the email address field is the only required field, 
   log in back to your WP admin area, go to your MailChimp plugin settings, then
   click the ‘update list’ button.
 * If you’re still unable to submit the form as expected, we’d recommend going to
   your plugin settings, then clicking the “logout” button at the top. Then, log
   back in to your account, reconnect your list, and try signing up again.
 * We look forward to hearing back!
 * -tk
 *  Thread Starter [rpwilso](https://wordpress.org/support/users/rpwilso/)
 * (@rpwilso)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-error/#post-3530781)
 * All righty. That worked. Thank you for all your help. I’ll go back and change
   this to “working” from “broken”, too. I had no idea about the second part of 
   the setup (within our MailChimp account) as I look after the website side of 
   things, and another person looks after the newsletter side.
 * Thanks again.
    Patrick
 *  [mc_tak](https://wordpress.org/support/users/mc_tak/)
 * (@mc_tak)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/mailchimp-error/#post-3530819)
 * Glad to hear! Let us know if you have anymore questions. 🙂
 * -tk

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Mailchimp error’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp/assets/icon.svg?rev=3156997)
 * [Mailchimp List Subscribe Form](https://wordpress.org/plugins/mailchimp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [mc_tak](https://wordpress.org/support/users/mc_tak/)
 * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/mailchimp-error/#post-3530819)
 * Status: resolved