MailChimp integration not working

  • sydcohousing

    (@sydcohousing)


    5 years, 4 months ago

    We had a pop-up subscriber form on our non-profit’s website which was working fine, adding subscribers to our MailChimp database. However, when I tried to edit it, the connection seems to have broken. I followed the MailChimp instructions exactly and pasted some code just before the closing </head> tag but MailChimp now says:

    ” Hmm, we’re able to reach your site but we can’t find the mc.js script. ”

    The code I pasted is:
    <script id="mcjs">!function(c,h,i,m,p){m=c.createElement(h),p=c.getElementsByTagName(h)[0],m.async=1,m.src=i,p.parentNode.insertBefore(m,p)}(document,"script","https://chimpstatic.com/mcjs-connected/js/users/xxxxx/xxxxxxx9.js");</script>

    I noticed the error message refers to mc.js rather than mcjs but changing this had no effect.

    Can anyone suggest what has gone wrong? It used to work!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator bcworkz

    (@bcworkz)

    5 years, 4 months ago

    Maybe work through the process of obtaining the script from MailChimp again. Maybe they’ve updated the code and your version has become deprecated.

    If that doesn’t help, I recommend seeking help through MailChimp support. We don’t know anything about how their scripts are supposed to work.

Viewing 1 replies (of 1 total)

The topic ‘MailChimp integration not working’ is closed to new replies.