Title: MailChimp Plugin
Last modified: August 30, 2016

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# MailChimp Plugin

 *  Resolved [davidpotts82](https://wordpress.org/support/users/davidpotts82/)
 * (@davidpotts82)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/mailchimp-plugin-5/)
 * Hi,
 * I have used the mailchimp plugin for a while with no issues. Over the last couple
   of days I noticed the sign up forms were not showing on my website with the error
   
   Whoops, you’re not connected to MailChimp. You need to enter a valid MailChimp
   API key.
 * I logged into the admin and tried to re enter the API but got the following message
   
   API Call To Helper/ping Failed: Could Not Resolve Host: Us32.api.mailchimp.com
 * Not sure what I can do now to resolve this.
 * Thank you
 * [https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/](https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Evan Herman](https://wordpress.org/support/users/eherman24/)
 * (@eherman24)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/mailchimp-plugin-5/#post-6754628)
 * Hi Daivd,
 * You may want to try and re-enter your API key. It looks like your host name is
   wrong: Us32.api.mailchimp.com, should be US3 or US2, but not US32. The US# is
   the data center your API key belongs to, and related to the last three letters
   of the API key ie: -us#.
 * Evan
 *  Thread Starter [davidpotts82](https://wordpress.org/support/users/davidpotts82/)
 * (@davidpotts82)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/mailchimp-plugin-5/#post-6754629)
 * Hi Evan,
 * Thanks so much for the response
 * I have tried to re enter the API. It does end in US3
 * Once I click Save change I get this message
 * API call to helper/ping failed: SSL certificate problem: unable to get local 
   issuer certificate
 * The Debug log has changed from the last error message to
 * API Call To Helper/ping Failed: SSL Certificate Problem: Unable To Get Local 
   Issuer Certificate
 * The mail mailchimp screen now says
    It looks like the forms table is missing.
   Please de-activate and re-activate the plugin to attempt to create the table.
   If the error persists, please get in touch with the YIKES Inc. support team.
 * I have tried to do this but nothing changes.
 * This is also randomly on the screen
 * WordPress database error: [Table ‘mpsdatabase.wp_yikes_easy_mc_forms’ doesn’t
   exist]
    SELECT * FROM wp_yikes_easy_mc_forms
 * Thanks
 *  Plugin Author [Evan Herman](https://wordpress.org/support/users/eherman24/)
 * (@eherman24)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/mailchimp-plugin-5/#post-6754631)
 * Did you just change hosts or something? Have you tried de-activating and re-activating
   the plugin. If the database table is missing the plugin won’t function properly.
 * But in regards to the SSL issuer notice, I’m not sure why that would have randomly
   appeared if things were previously working. We have a knowledge base article 
   set up for that error:
    [https://yikesplugins.com/support/knowledge-base/i-receive-the-error-ssl-certificate-problem-unable-to-get-local-issuer-certificate-why/](https://yikesplugins.com/support/knowledge-base/i-receive-the-error-ssl-certificate-problem-unable-to-get-local-issuer-certificate-why/)
 * But again it’s weird that would just appear out of the blue unless something 
   changes server side.
 * Evan
 *  Thread Starter [davidpotts82](https://wordpress.org/support/users/davidpotts82/)
 * (@davidpotts82)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/mailchimp-plugin-5/#post-6754634)
 * Hi Evan,
 * Nothing has changed with the site had same hosting for about 6 months. the site
   went down over the weekend and has only just came back online but I had this 
   error on friday. I might contact the company we host the site and ask them to
   have a look for me.
 * Cheers
 *  Thread Starter [davidpotts82](https://wordpress.org/support/users/davidpotts82/)
 * (@davidpotts82)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/mailchimp-plugin-5/#post-6754639)
 * .

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘MailChimp Plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/yikes-inc-easy-mailchimp-extender_a1c7e5.
   svg)
 * [Easy Forms for Mailchimp](https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yikes-inc-easy-mailchimp-extender/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/)
 * [Active Topics](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yikes-inc-easy-mailchimp-extender/reviews/)

## Tags

 * [api](https://wordpress.org/support/topic-tag/api/)

 * 5 replies
 * 2 participants
 * Last reply from: [davidpotts82](https://wordpress.org/support/users/davidpotts82/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/mailchimp-plugin-5/#post-6754639)
 * Status: resolved